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Real Estate Project Lead – Global Technology Infrastructure

Req #: 180000665
Location: Jersey City, NJ, US
Job Category: Project Management
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


Global Compute Services (GCS) is an enablement organization with services across all infrastructure operations and architecture offerings. As part of GCS, Site Technology Services (STS) is responsible for the technology lifecycle for
corporate locations and has four primary teams. One of those teams, STS Estate, is responsible programming, planning and delivery of technology on real estate initiatives and events.

The Tech Ops lead, Real Estate, focuses on technical projects from initiation through implementation and includes planning, funding, analysis, design, scheduling, development and implementation. The Tech Ops Lead, Real Estate, will drive and assure the delivery of all GTI-technology solutions associated with the Real Estate Projects in the Sunbelt region. The lead partners with Global Real Estate (GRE) and LOBs key contacts for all projects. The Tech Ops lead, Real Estate routinely engages with support groups within GTI organization, including Finance, Network Services, Client Technology Services and Service Operations. The responsibilities for these projects cross end user, mainframe and distributed technologies.

The ideal Tech Ops Lead, Real Estate has project management skills as well as experience in complex technology and space virtualization. The Tech Ops Lead, Real Estate has experience working across multiple technologies, teams and time zones. The Tech Ops Lead Real Estate has experience with project management tools, the financial services industry and end user technologies. These leads are "self-starters" with a desire to learn and a passion for transformation. Relationship building at all levels of the GCS organization and across all GTI globally is a standard part of this job.

Project Management Responsibility:

  • Responsible for managing a complex technology program for new construction/large build project. This program will have multiple technology deliverables, including structured cabling, network and data deliverables, desktop, telephony and call center technology deliverables
  • Responsible for design, development and maintenance of detailed project plans for technology deliverables
  • Assures coordination of technology deliverables in coordination with the construction timeframes
  • Assures project delivery on time, on budget, on specifications. Must understand the technology specifications and confirm compliance with those standards
  • Manages project financials
  • Develops and manages risk and issue management/mitigation
  • Engages, manages and tracks the status of deliverables for all resources, including internal and external (vendor) resources
  • Communicates with key stakeholders and executive sponsor; conducts periodic briefings, develops written weekly status updates
  • Serves as the single point of contact for project level issues and questions
  • Responsible for technical assessment of site infrastructure requirements based on LOB requirements and GTI standards

Process Improvement Responsibility:

  • Understands, utilizes and provides input for updates to the process documentation related to tools and processes required for project completion
  • Leads process discussions, manage process improvement initiatives
  • Stays current with corporate tools required for effective project management including PRIME, ITSM, TAMS, AIMS, Clarity, WRM, Datamart, Beeline, SPARC, Business Case, etc.
  • Attend training for these tools and provide feedback on enhancements and process improvements, as appropriate
  • Serve as resource to other team members on tool functionality and utilization
    Maintains and reviews project metrics. Utilize observations to drive improvement in project lifecycle processes
  • Manages escalations and change initiatives on project lifecycle processes

Key Skills / Attributes:

  • Project management experience, specially related to the delivery of technology in large, new build/construction projects. Ability to manage projects that are highly visible, strategic to Firm direction or which are in trouble/off track
  • Demonstrated experience handling high volume project workload. Proven ability to organize activities, events and teams. Solid track record keeping projects deliverables on time and within budget
  • Leadership skills, including the ability to motivate team members to achieve excellence
  • Analytical ability, organization and decision-making skills. Ability to develop these skills in team members
  • Excellent communication skills with ability to influence
  • Independent worker. Effectively handles new direction and a changing work environment
  • Capable of driving consensus and organizational change. Ability to gain consensus among teams and peers
  • Ability to review a function and understand at a level of detail what work is performed and relationships to other functions
  • Change agent and creative problem solver

Qualifications / Experience:

  • Minimum of 5 years business experience, including experience managing technical projects related to new construction
  • College degree in related technical/business areas or equivalent work experience
  • Proven track record of successful project management. PMP or Six Sigma certification a plus
  • Fluency to expert level experience with MicroSoft Project, Excel, PowerPoint, Mercury Quality Center (ALM), Jura, business tools
  • Fluency to expert level experience with MicroSoft Project, Excel, PowerPoint, Mercury Quality Center (ALM), Jura, business tools
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