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Sr Editor

Req #: 180009532
Location: San Francisco, CA, US
Job Category: Marketing/Communications
Job Description:

Chase is undertaking an aggressive digital transformation that builds on our successful mobile and online service offerings. We’re invested in using digital innovation to deepen customer engagement and profitability; position us as the undisputed leader in digital financial services and payments; and enable us to deliver the highly personalized, real time experience customers increasingly expect.

As a digital content team, our mission is to refine and advance our Chase voice & tone across all our digital products and platforms, creating the best possible experience for our current and prospective customers. We’re looking for a content strategist with a proven track record of success, including:

·       Three or more years of experience delivering results in drafting UX/digital content and/or content strategy

·       At least five years of experience writing and editing customer-facing content for the digital space.

·       Strong project management skills, including the ability to manage schedules and deadlines for multiple projects

·       Excellent verbal and written communication skills, with a thorough knowledge of the English language, grammar, spelling, punctuation and usage; Spanish language proficiency is a plus, as is a firm understanding of the Associated Press style guide

·       Proactive, solutions-oriented and very attentive to detail

·       Experience adhering to documented standards for copy, including writing according to Chase nuanced voice & tone

·       Experience working in cross-functional teams, interacting with designers, researchers, usability specialists, product managers, legal and compliance experts and line-of-business owners

·       Minimum of a bachelor's degree, preferably in English, Journalism, Marketing, Advertising or other communications-related field

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