JPMorgan Chase & Co (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co is available at jpmorganchase.com.
Our mission is to improve the quality of reference data used across the organization and provide compliance operational support across the firm’s global businesses and functions. We are driving a culture of quality and continuous improvement toward the best outcome for client experience, our colleagues and JPMorgan Chase. We do the right thing, even when it’s not the easy thing.
If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.
Description of Role, Functions and Activities
The Instrument, Pricing & Common (IPC) reference data adoption team collaborates with firm wide lines of business to source instrument and pricing reference data from the system of record (GIM for instrument, PUMA for pricing) or authoritative data source. Technology development is required from both the subscriber and utility to distribute and manage the data. The 2018 roadmap has several large adoptions planned in the fixed instrument space. Change professionals with instrument subject matter expertise are needed to drive this change.
The successful applicant will have related business/agile experience in a data intensive program and be a strong collaborator. The applicant should have proven partnership experience across technology, operations and change teams and across global locations. The applicant must have demonstrated change management experience such as platform migrations, service centralization and new client on-boarding. The ability to tell a story through data visually and succinctly will be important.
Generally, development and delivery of executive level presentations that clearly define project timelines and identify risks is also a critical skill. The candidate must be a change agent who can influence stakeholders to consider innovative solutions and provide factual analysis to support the decision making process. The candidate must be results oriented and able to clearly articulate any issues impeding progress along with proposed resolution and recommendations. Proven data analysis, controls design, and operating model development skills are essential. The team will be measured by the success of completed adoptions, process improvements and gained efficiencies.
Key Responsibilities and Skills
-Facilitate the end to end technology delivery supporting the reference data utility subscribers from the operations team
-Provide thought leadership and develop solutions that are strategic, creative and effective at increasing delivery velocity
-Establish a mechanism for benchmarking performance actual delivery against expected delivery
-Investigate the root cause of failed stories or carry over points and recommend practical improvements to prevent reoccurrence
-Design visually compelling KPIs to communicate progress and issues targeting audiences of various levels
-Lead appropriate cross organizations governance framework to review delivery statistics and highlight issues impacting delivery velocity
-Build strong working relationships across technology and product owner teams
-Track stakeholder deliverables and design project timelines considering critical dependencies
-Enable timely and complete end to end adoptions of pricing and instrument reference data
-Create project governance processes and artefacts required to keep momentum and meet timelines
-Partner with key stakeholders like operations and technology
-Manage stakeholder expectations
-Document project costs, benefits and other related metrics
-Engage with project stakeholders across functional business areas
-Identify, address and resolve risks and issues impacting the projects
-Flexible team member, with a desire to succeed
-Able to work on own initiative and as part of a team
-Help define process improvement opportunities
Product knowledge developed from experience supporting a financial services company
System knowledge of JPMorgan or similar company
Past success in contributing to technology process improvements in the financial services industry
Strong analytical approach to problem solving
Experience in an Agile based program
Analyzing large data sets to identify trends including querying large databases utilizing SQL related tools
Familiarity with data concepts and logical data modeling
Development of executive level project PowerPoint presentations
Exposure to reference and/or market data
A track record of meeting project milestones and timelines
Ambition to succeed and continue to grow in a change management role
A commitment to delivering change and solving problems
An analytical and methodical approach to problem solving
Organisation and prioritisation skills
Governance and report creation commensurate with project needs
Entrepreneurial drive to change the status quo
Capable on a wide variety of software and systems
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