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Data Warehouse Applications Automation Support Lead

Req #: 180012942
Location: Westerville, OH, US
Job Category: Technology
Job Description:

As a Data Warehouse Applications Support Workload Automation Lead, you will be responsible for leading the design, build and support of migration to DevOps for workload automation and scheduling solutions for CCB Data Ecosystem. The role will include level 3 support and advanced troubleshooting of  production issues and coordinate with other teams to remediate issue related to workload of the ETL Big Data environment. Become exported in primary workload automation tool used for job scheduling. The role also involves engaging and partnering with AD teams, and various platform owners like TD, ETL, BI, etc. and also interfacing with executive and sr. management with status of DevOps progress and production issues. 

  • Provide technical leadership for CCB Workload Automation Team
  • Lead and/or Manage DevOps operating model for Workload Automation.
  • Become subject matter expert in Control-M environment
  • Responsible to support process improvements to continuously improve the stability and performance of the applications.
  • Design and lead solution required for Control-M to interface with tools needed to support DevOps model, environment includes Subversion, Netcool, Atrium, Oracle, Edge, Change to
  • Perform service transition from development to support
  • Analyze Workload data for performance and metrics based reporting
  • Prioritize workload, provide timely and accurate solutions.
  • Perform in-depth research and identify sources of production issues.
  • Effectively perform root cause analysis of issues and report the outcome to business community and Management as needed for Workload environment
  • Develop / utilize core support tools and processes to perform work while improving day-to-day practices for support team members with the goal of delivering service improvements to the business.
  • Coordinate and work with the global production support team

1.  Strong sense of ownership - Feeling of personal accountability for all areas directly or indirectly supporting the business/service area for which they are responsible.  Willingness to drive people on all sides of an issue to a common understanding and then drive them toward resolution.


2.  Communication – Should be able to clearly communicate ideas in technical or business terms with senior business leadership, leadership outside the LOB (internal or external), their peers across IT, as well as their team. 


3.  Leadership - Assess a situation, prioritize requirements, and then go out to any IT team, including both development and infrastructure, and get support as needed.  


4.  Self Directed - Has a strong sense of self and purpose.   Understands tasks and role, and does not need daily reassurances, yet maintains an open dialogue with all of the stakeholders.



  • BA/BS Degree or related experience 
  • 7+ years of experience building and/or supporting applications in a large Unix and RDBMS environment
  • 5+ years coding Unix shell scripts, or other scripting language, to support large space applications
  • Lead and mentor experience
  • Experience with Batch Scheduling tools such as Control-M
  • Experience with Linux and AIX platforms
  • Ability to analyze data using complex SQL
  • Proven ability to learn quickly and adapt evolving technology
  • Knowledge of open source tools and utilities
  • Ability to multi-task /change focus quickly
  • Must be a team player 
Preferred Skills:
  • Experience Control-M
  • Experience with ETL tools, Abinitio, Informatica
  • Experience with big data platforms, Hadoop, Teradata,
  • Web services and using REST API
  • Experience with AWK

When you work at JPMorgan Chase & Company, you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies.  In 14 technology hubs worldwide, our team of 40,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development.  Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Company we value the unique skills of every employee, and we're building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies around the world, we want to meet you.

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