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Commercial Banking-AML/KYC – Senior Project Manager

Req #: 180012569
Location: Bournemouth, ENG, UK
Job Category: Operations
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. JPMorgan Chase & committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.
Commercial Banking (CB) serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.
The CB Anti-Money Laundering (AML)/Know Your Customer (KYC) Strategic Program Office implements and sustains firmwide AML/KYC standards across all CB business segments. The AML/KYC program is a key priority for CB and this role is critical in contributing to the ongoing support and success of the program. The Senior Project Manager will oversee and manage activities across initiatives ranging in scope and complexity with a focus to improve processes and controls within the product due diligence and industry risk areas.
Core Responsibilities:
  • Develop and lead implementations of client-oriented designs to improve AML/KYC processes and controls, with key areas of focus on controls associated with various products and industries
  • Conduct root cause analysis to formulate observations and recommendations for process improvement, risk mitigation, and improved controls
  • Partner with stakeholders across the organization to define project scope, priorities, and timelines
  • Manage and direct cross-organizational teams through project lifecycle to deliver significant business results/deliverables. Monitor progress, including project health, capacity planning, milestones and deliverables, mitigation of risks, and change controls
  • Recommend and prioritize tactical and strategic solutions to deliver ongoing sustainable business improvements
  • Establish working relationships and routinely interface with business stakeholders, technology, subject matter experts (SMEs), compliance, or any other relevant stakeholders
  • Coordinate change readiness activities and milestones 
  • Monitor any required post-implementation activities
  • Provide ongoing status updates to key stakeholders, including senior leadership
  • Function as an escalation point to keep all parties aware of overall project impact
  • Communicate effectively with team members, key stakeholders and senior management via multiple channels
  • Resolve conflict through expert collaboration and broad decision-making
  • Foster an environment where risk/control issues are escalated, and trends are anticipated and identified
  • Create MS PowerPoint/PitchPro documents for presentation to key business partners and senior leadership
  • Significant project delivery experience (project management, change management, AML/KYC Compliance)
  • Independent self-starter with the ability to handle multiple priorities and produce successful results in a fast-paced environment
  • Critical thinking ability; can understand all the information available, tie it all together and speak to it clearly and concisely
  • Excellent verbal and written communication skills with the ability to present information in differing degrees of detail and form depending on the audience
  • Proven work experience influencing others to initiate a recommended course of action to solve a problem or increase efficiency
  • Established track record of project execution and delivery in a complex and dynamic environment
  • Strong sense of urgency combined with time management skills
  • Ability to lead cross functional teams and interact with all levels of the organization
  • Strong analytical, problem solving, critical thinking and decision making skills
  • Excellent collaboration, negotiation, facilitation and conflict management skills
  • Must demonstrate a strong attention to detail with excellent organization skills
    Preferred Qualifications: 
  • Bachelor of Arts or Bachelor of Science degree
  • Knowledge of financial services regulatory environment including AML/KYC preferred
  • Treasury product related experience
  • Proficient in MS Office applications and Adobe Professional
  • Excellent attention to detail
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