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Wealth Management, Program Management Client Onboarding Strategic Entitlements, Vice President

Req #: 180005906
Location: Newark, DE, US
Job Category: Operations
Job Description:
Our Business
J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

Wealth Management (WM) is part of the Asset & Wealth Management (AWM) business segment. It has offered for over 160 years customized solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $1.25 trillion, it is one of the largest asset and wealth managers in the world.
WM Client Onboarding – Change Management
The WM Client Onboarding Change Management team is a part of the larger Business Management organization which supports the Client Onboarding Operations team.  The Client Onboarding Operations organization is centrally in charge of client onboarding responsibilities in coordination with our bankers and business partners across both the Know-Your-Client (KYC) process as well as Account Opening activities.   

The individual will be part of the Change Management Team that globally supports changes to the operating model, processes and technology working in a Project Management role to drive forward control initiatives to help facilitate building a strategic entitlements structure to support new Technology framework.

Responsibilities (includes below but not limited to)
  • Act as an advisor to the stakeholders on the project to achieve goals and overcome obstacles
  • Understand and remediate entitlements profiles that drive employee access
  • Build a strategic entitlements solution to support new technology framework
  • Manage the overall development and deployment  of initiative
  • Report status updates to Senior Management
  • Partner with Operations Risk & Control team members, Training, Operational SME’s and business partners
  • Effectively manage scope of project and the expectation of project stakeholders
  • Advanced computer skills: MS Office Suite (PowerPoint, Word, Excel, Access, SharePoint)
  • Excellent time and project management skills
  • Effective in a team setting but is also a self-starter and is able to operate with minimal oversight
  • Detail oriented and committed to consistent quality
  • Strong analytical and problem-solving ability
  • Excellent communication and interpersonal skills, including dispute resolution
  • Experience in understanding employee system access and control structure
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