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CIB Technology Infrastructure Data Center NA Engineering Lead

Req #: 180012462
Location: Chicago, IL, US
Job Category: Technology
Job Description:

As an experienced Infrastructure Engineering professional, you'll be making decisions of a global, strategic nature that impact our customers, clients, and businesses around the globe. Your expertise in analyzing complex data systems, anticipating problems, and finding ways to mitigate risk, will be key in leading a high performing team to successfully design and navigate the program roadmap.  By incorporating your knowledge of business drivers, you will affect change and lead development of innovative improvements and world-class practices.  Your team will be responsible for driving results, and implementing multiple, complex programs that span the breadth of the business, and they’ll look to you to provide the technical leadership to move them forward.  And while you will be part of a tight-knit team that shares your passion for technology, you’ll also gain access the best minds in the business—both as part of the JPMorgan Chase & Co. global technology community, and through our partnerships with some of the most important tech firms in the world.

This role requires a wide variety of strengths and capabilities, including:

  • Advanced knowledge in the following key areas: Hardware Architecture (performance testing, monitoring, operations), Hardware Benchmarking (Agile, program managements, network management), Design (compliance, security), Network Engineering (planning, provision)
  • Advanced understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practices and JPMC policies
  • Proficient in multiple infrastructure technologies
  • Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time and within budget
  • Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms

The Corporate and Investment Bank (CIB) Technology Data Center team is responsible for executing the firms DC strategy for CIB.  The Data Center team resides in the CIB Infrastructure services group under CIB Tech Production Management.  

The CIB Tech Data Center works closely with Global Technology Infrastructure (GTI) and business aligned application teams. We manage the end to end application migrations from legacy data centers and legacy infrastructure platforms to strategic target states.  CIB Tech follows a proven methodology for managing the application migration from analysis to migration and subsequent decommission of existing infrastructure.

Keys to the success of the Data Center program is strong management of dependencies, documentation of requirements to support the technology roadmap, governance, adherence to internal CIB controls, and acting as a Facilitator between AD and GTI. 


Role Responsibilities:


As the NA Capacity and Engineering Lead your responsibilities will include:

  • Provide technical expertise, management, and support for the Data Center Execution Team through all phases of program execution
  • Ensure capacity demand is accurately captured with headroom requirements, delivered in the timeframes required for application migrations
  • Provide technical guidance and gather appropriate virtual groups together to create creative solutions to technical challenges
  • ENVIRONMENT GOVERNANCE/OVERSIGHT –Environment capacity oversight ensuring availability for programme. Supporting AD/Operate teams during design and provisioning phases.
  • MIGRATION METHODOLGY AND TECHNICAL STANDARDS – Ensuring adherence to policy standards for Migration (i.e. V2V, re-install (Seed and Swing), Decommission). Partner with GTI to ensure programme awareness of product roadmaps and infrastructure lifecycle standards e.g. backup retention etc.
  • MIGRATION DESIGN AUTHORITY AND GOVERNANCE – Oversight and support for applications during the design stage of the process and managing exceptions as and when they arise i.e. migration methods or platforms that do not meet GTI standards
  • CONFIGURATION MANAGEMENT SUPPORT/ESCALATION – Assisting AD/operate teams with escalations for issues experienced during application configuration at the target DC’s
  • MIGRATION EXECUTION OVERSIGHT – support and escalation point for pre/during/post migration execution. Coordination with GTI for resources required during specific migration periods
  • QUALITY ASSURANCE – ensuring each Technical issue is logged along with a RCA performed with key stakeholders and lesson learnt shared

Qualifications required here:

  • Detailed understanding of distributed infrastructure and core datacenter infrastructure principles
  • Experience with Data Centre Migration projects
  • Experience of physical to virtual migration programs
  • Experience of container solutions such as Docker an advantage
  • Proven ability to prioritize and deliver multiple projects in parallel
  • Experience of senior level stakeholder management
  • Experience with IT transformation programs
  • Banking or Financial markets background

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You’ll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits.  CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.


When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. 







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