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Associate _ IPC Reference Data Operations

Req #: 180009322
Location: Hyderabad, AP, IN
Job Category: Accounting/Finance/Audit/Risk
Job Description:

The Chief Administrative Office Operations team supports compliance, and manages and maintains reference data to ensure that our customers, employees, and lines of business are in adherence with firm standards and required regulations.


Our mission is to improve the quality of reference data used across the organization and provide compliance operational support across the firm’s global businesses and functions. We are driving a culture of quality and continuous improvement toward the best outcome for client experience, our colleagues and JPMorgan Chase. We do the right thing, even when it’s not the easy thing.


If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.

Global Client Reference Data team is responsible for timely and accurate completion of reference static data setup and maintenance across various LOBs and locations in Client Central system. 

 Responsibility of the Associate will be

  • To ensure that BAU is processed as per SLAs and no TAT missed.
  • To be proactive in identifying process and knowledge gaps, and effectively manage escalations.
  • Prioritize and manage projects requests in conjunction with BAU requests
  • Conduct and record weekly team meetings and raise all best practices
  • Identify opportunities for increasing operational efficiencies.
  • Ensure that the team has effective Quality Check process in place
  • Should display an appreciation of control, quality and risk related issues. Ensure existent controls are followed by team
  • Interact and communicate with the business partners / requestors on regular basis to help them manage their expectations.
  • Interact with the team on daily basis, conduct  monthly one-on-one meetings with each member.
  • Should manage training needs of the team along with ensuring completion of the mandatory targets.
  • Performance management , conduct appraisals , complete action plans for people development.
  • Workforce management, scheduling & rostering, leave planning
  • Ensure BCP strategy is in place for the team.
  • Provide Monthly Performance Metrics.
  • Assist in projects on data interfaces between systems such as defining project scope, data requirements and sources/resources.
  • Ensure updating of SOPs/ Issue Logs/ Exception Logs– Current  version to be updated on Share--point
  • Ensure that the Daily Checklist is signed off by the team including TL’s
  • Participate in special projects revolving around data cleanups, process improvement analysis and reporting. To plan & estimate efforts during analysis & requirements gathering phase.
  • Convert business problem statements into cost effective, scalable, reliable & user friendly solutions

Required Skills and Qualifications 

  • University Graduate
  • 15 + years of experience in financial services or related industries.
  • 5 years in a Ops Risk Control role.
  • Strong  communication skills.
  • Ability to manage global partners and requestors
  • Ability to handle matrix reporting for self and teams
  • Controls and innovation mindset
  • Focus on Client, Quality and Control environment.
  • Good People Skills and ability to drive energy levels within the team.
  • Good Analytical and Problem Solving Skills
  • Excellent Time Management Skills and highly result oriented.
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