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Wintel System Administrator

Req #: 170124737
Location: Hyderabad, AP, IN
Job Category: Technology
Job Description:
GTI Core Server Support (CSS) is responsible for service support and delivery for JPMorgan Chase's (JPMC) Global Technology Infrastructure. Through its Global Service Desk and Infrastructure Operations Centers, SO provides global, coordinated diagnostic and support services, while it’s Production Assurance and Support functions leverage and execute industry leading infrastructure management and support processes that are designed to minimize customer outages and impacts.
 
Job Description:
 
In the role Windows System Admin for the GSO Business Aligned Change organization, you will provide expertise in supporting technical solutions for infrastructure change of varying size and complexity based on Windows & VMware. You will use your deep technical skills to support a fast-paced customer base to ensure smooth and successful execution of change in complex environments.  An understanding of all aspects of system change for all operating systems will be essential.  In this position, you will be responsible to:
 
Responsibilities:
  • Work with application partners and infrastructure peers, participating in all aspects of the change process including:  execution, workflow management, escalation, and planning.
  • Change execution during weekend shift which is where the highest volume of complex and time sensitive production change is executed.
  • Participate in MEPC events ensuring planning, prechecks, and execution are addressed leading to successful events.
  • Participate in Disaster Recovery events ensuring planning, prechecks, and execution are addressed leading to successful events.
Job Requirements:
  • 8+ years of strong Windows Server Engineering experience in a large Microsoft Windows enterprise environment
  • Extensive knowledge of configuration management and server deployment using automation, with a strong preference towards system center Technologies (SCCM, SCSM, Orchestrator SCCM).  Knowledge and experience with related technologies such as Puppet, Chef are useful
  • Deep technical knowledge, both operationally and architecturally, of the Windows Server operating system
  • Demonstrated expertise with Server Operating System Deployment automation using industry tools such as SCCM
  • Experience with Windows Virtualization using System Center Virtual Machine Manager or similar products
  • Ability to research new technologies and implement quick proof of concepts to determine the benefit
  • Excellent communications and mentoring skills, both within the immediate team and to external teams
  • Strong organizational skills to keep track of operational functions and ensure their timely execution towards resolution
  • Computer related BS/MS or equivalent work experience with experience in object-oriented languages as well as data structures and algorithms
  • Strong knowledge of storage and networking technologies and how they interface with physical and virtual environments
  • Hardware, OS and Active Directory monitoring experience with System Center Operations Manager (SCOM)
  • Experienced in other Microsoft management technologies, including Microsoft Active Directory services and WSUS for security patching
  • Working knowledge of Web server administration & operation using IIS
  • The candidate should be able to troubleshoot all aspects of the Windows server stack effectively and understand the product flow of patch management, software distribution and logging in detail
  • Demonstrated technical proficiency in PowerShell scripting for Windows management
  • Working knowledge in .NET & C# programming languages
  • Working knowledge of MS SQL Server database administration, SQL Query language and reporting
  • Extensive technical experience with virtualization and cloud deployments using vRealize, Azure and AWS
  • Knowledge of the Window Server product lifecycle
  • Knowledge of common IT processes, including ITIL and SDLC.
Preferred Skills:
  • Strong communication skills (verbal and written) with the ability to communicate complex issues to technical and non-technical audiences that include peers, partners, AD partners, senior management, and customers
  • Strong documentation skills with experience designing system design diagrams, application flow diagrams, and other related technical documentation.
  • Leadership abilities: ability to drive discussions with client, provides leadership for Wintel team members, and explains complex issues to AD partners and senior management.
  • Attention to detail and the ability to multitask. 
  • Must be able to remain focused on critical deliverables while remaining aware of simultaneous communications and issues. 
  • Professional customer-focused attitude at all times, even during situations of disagreement.
  • Understanding of and experience with change management concepts, processes, and tools.
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