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PMO - CST Portfolio Mgmt Office Lead - India

Req #: 180003357
Location: Hyderabad, AP, IN
Job Category: Technology
Job Description:

Technology Controls (TC) delivers streamlined and consistent solutions supporting JPMorgan Chase’s Controls and IT Risk agendas with a focus on risk reduction, stability, security, delivery, resiliency and efficiencies. TC’s focus on standardization, consistency and simplicity fosters long-term productivity, quality and innovation across JPMorgan Chase. The disciplines within this organization are Oversight & Controls Technology, Cloud Controls, Identity & Access Management, IT Risk & Controls, and Third Party Risk Management. 


Control Systems Technology (CST) provides strategic application development and production support primarily across three client portfolios: Oversight & Control, Technology Controls, and Legal.  In addition, CST provides Shared Services and project support to other organizations (e.g., Corporate Operational Risk, Cyber, Risk & Finance Technology).

CST Central Program Management Office (PMO) defines and governs processes for adhering to Global Technology, Technology Controls and CST objectives for project execution and delivery.  It defines and administers standard processes and tools to achieve expected metrics while avoiding undue administrative project management burdens. 


Scope includes SDLC Compliance, Status Reporting, Application Portfolio Strategy, Release Tracking, Project Setups within Clarity and JIRA, SDLC Deliverable Templates and support for Resource Management and Annual Planning processes. 


The CST PMO leads 5 CST Extended Project Offices as to these processes, tools and techniques with goals for compliance within a best-practice environment.   It supports both Waterfall and AGILE project methodologies using CA PPM (Clarity) and JIRA/Confluence.  It uses SharePoint, MS Access, MS Excel and Qlikview data processing and reporting mechanisms for tracking and reporting. 




Program Office Leadership

CST is seeking a PMO Lead who works closely with the internal PMO team and effectively collaborates with GT/TC and CST Extended PMO Leads on developing solutions, and achieving Corporate Technology and CST organizational goals.   The PMO Lead is a visionary who defines needed solutions before they become roadblocks to achieving success; considering optimal means to manage the entire CST Portfolio.

Core Activities – Thought Leadership and Planning

  • Collaborate with CST Extended PMO Leads, TC/Global Technology and CST Senior Leadership in opportunity definitions and solutions.
  • Collaboratively define and implement new processes as expressed by Extended PMO Leads or Senior Management -- such as Demand and Change Management, Workforce Optimization and modeling.
  • Recognize patterns in terms of project / process opportunities and define solutions.
  • Monitor PMO processes for quality and efficiency – planning enhancements for streamlining and accommodating new demands or project methodology changes.
  • Oversee processes for extracting and aggregating Clarity and JIRA based project data including task, status, risk/issue, milestone, resource and all other project tagging / program related information tracking.
  • Sets expectations for CST Extended PMO Leads and tracks results.
  • Collaborate with CA PPM Clarity and JIRA support teams to achieve CST Best Practices.


  • Thought Leadership – ability to recognize and define opportunities with supporting solutions.

  • Leadership – ability to articulate concepts and instructions in ways that motivate action  or achieve collaborative agreement.

  • Strong written and verbal communication skills with ability to interact effectively with Sr. Management  as well as line personnel in appropriate confident tone.

  • Process-oriented - with strong organization, problem solving, and analytical skills for process design with ability to plan and execute effective delivery.

  • Project Management skills with waterfall and agile SDLC experience.

  • Knowledge of CA PPM Clarity and Jira/Confluence is required.  Proficiency is a plus.

  • MS Access, SharePoint and Excel experience in driving solutions. 

  • Data Processing and Data Management (Entity Relationships & Data Flow) is essential.

  • Application Portfolio Management Experience
  • Demand Management Experience
  • Resource Management and Modeling tools experience.
  • At least 5 years Project Office related experience.
  • Bachelor's degree
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