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Robotics & Innovation Office – Strategy - Senior Associate

Req #: 180015175
Location: New York, NY, US
Job Category: Project Management
Job Description:
A new Firm-wide Office is being established to drive the innovation agenda across the CAO organization, with the goal to drive consistency, capture economies of scale and minimize risks. The primary responsibilities will be end-to-end program management/execution of proven solutions (e.g., robotics) while exploring next-generation alternatives (e.g., block chain). This will include leading cross-line of business (LOB) working sessions, identifying best practices, developing/publishing Firm-wide materials and communications, assisting with vendor management and driving other critical activities to support the program.
Robotics and Intelligent Automation (RIA) technologies include a broad spectrum of tools that range in capabilities, maturity, and price points – from basic Robotic Process Automation (RPA) tools that mimic human actions to more enhanced or cognitive automation tools that mimic human judgment and learn from prior experiences. Various RIA technologies are being explored internally to help replace manual effort in processes, resulting in greater speed, accuracy, consistency, and cost savings for the Firm. Further technologies on the innovation agenda range from Biometrics to Distributed Ledger (Block Chain) Technology, with varying degrees of maturity.
The Innovation Office will work closely with LOBs/functions and robotics centers of excellence across the Firm to drive the overall Robotics and Innovation agenda across the Firm. The Innovation Office will also work closely with the technology domain owner(s) on the Firm’s evolving technology and vendor strategy, as well as on the continued development of robust governance and controls processes.
This role will sit within the Chief Administrative Office (CAO) in the Strategy & Process Improvement (S&PI) organization. S&PI is a dedicated internal consulting group with a mandate to lead critical strategic transformation efforts focused on the Firm’s most urgent needs.
  • Collaborate with business leaders in driving the overall Robotics & Innovation agenda across Operations & Technology
  • Organize and launch a Firm-wide Forum with key stakeholders to drive innovation, address common issues and share best practices across disparate teams and lines of business
  • Develop, publish, and maintain Firm-wide Robotics & Innovation educational materials (e.g., framework for identifying processes well-suited for RPA or cognitive automation, successful use cases, best practices, demos, relevant trainings from platform vendors)
  • Manage Firm-wide Robotics & Innovation communications for a wide variety of audiences, including executive-level communications and periodic newsflashes to users of RIA and other innovative tools
  • Liaise with various LOBs and centers of excellence across the Firm to track and forecast progress, including impact/benefits
  • Partner with technology domain owner on vendor strategy as well as governance & controls development
  • Align on SLAs and track ongoing quality of platform vendors & consulting service providers
  • MBA or an advanced degree from a top-tier program
  • 3-5 years consulting experience with a top-tier management consulting firm or an internal consulting/corporate strategy team, including 1-3 years managerial experience motivating and leading teams
  • Effective organizational and project management skills; able to manage multiple work streams and processes under tight deadlines
  • Strong entrepreneurial spirit and ability to structure and scope complex problems; team-oriented nature with clear project ownership mentality; track record of successful team mentorship
  • Formidable interpersonal skills, exceptional relationship building and influencing skills; ability to effectively partner with all levels of management across a diverse set of functions, locations and businesses
  • Ability to assimilate broad-ranging information quickly and to distill it into key points, while communicating clearly and in a concise manner
  • Demonstrated fluency across operations and technology environments
  • Excellent oral and written executive-level communication and presentation skills
  • Strong knowledge of Microsoft PowerPoint and Excel ; experience in Microsoft SharePoint and robotics/innovation tools a plus


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