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CIB - Operations - Client Onboarding - Analyst

Req #: 180011388
Location: México, DIF, MX
Job Category: Operations
Job Description:

The analyst will be based in Mexico City and his/her job will involve management of Client Services group.

 

Responsibilities:

  • Liaise with clients to obtain documentation related to client on boarding
  • Creation of Physical files for clients
  • Point of contact for New Standards effort for IB Clients
  • Set-up of client reference data on transactional systems
  • Client’s firm validation
  • Perform contracts for Brokerage Investments and Repo's based in a framework to send it to the client.
  • Perform screenings of client, legal representative, authorized third parties, etc
  • Perform screenings of manual payments
  • Participate in all calls and meetings
  • Maintains issues logs and prepare standard monthly reporting
  • Uses thorough product knowledge to resolve unique or challenging issues on an individual needs basis
  • Weekly generation of Client Services metrics
  • Participation in User Acceptance Testing (UAT) related with Reference Data Systems
  • Intermediate English
  • Willing to learn and capable of working under pressure as well as proactive approach to resolution
  • Able to interact with different teams
  • Provide solutions and alternative to the difficulties presented during the projects.
  • Excellent attitude and team player skills
  • Careers under scope: Business, finance, Economics or industrial engineer
  • Ability to display a sense of urgency as needed to ensure requests are completed within expected timeframes/SLA

Skills:

  • Knowledge of Mexican AML regulation for Banks and Brokerage House
  • Detail and control oriented
  • Excellent communications skills
  • Ability to take initiative
  • Ideal candidate will have 2-3 years of experience of client service and /or operations background or the equivalent work experience, preferably in the banking or financial service industry
  • Well understanding of systems flow.
  • Knowledge of financial exposure and operational risk related to transactions associated with bank products and services
  • Attentiveness to detail
  • Independent problem solving skills
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