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Consumer & Business Banking, Production Management- Executive Administrative Assistant

Req #: 180009536
Location: Columbus, OH, US
Job Category: Admin/Secretarial
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/

 

Description

The Executive Administrative Assistant will be responsible for performing an array of administrative functions requiring confidentiality, initiative and sound decision making for the executive, including some support for her peers and her team of managers. The candidate will provide high-level administrative support by periodically providing research, preparing reports and presentation materials and handling information requests. The candidate will also perform clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, ordering and maintaining supplies, coordinating travel arrangements, submitting expenses and scheduling meetings. This person may also provide direction and guidance to less experienced team members.

Additionally, the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high-level of professionalism is crucial to this role. The ideal candidate should demonstrate experience in developing relationships in a highly-matrixed organization as well as experience in handling the administrative and executive support related tasks with minimal supervision. The candidate will need to adapt procedures, processes and techniques to the completion of assignments and in line with the department’s activities and goals.

Responsibilities
The successful candidate will possess structure, attention to detail, quality focus, high energy and flexibility to a fast paced
deadline driven organization. This individual will need to work well in a team environment, be able to represent the
manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes
interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures,
processes and techniques to complete assignments in line with the department's activities and goals.
• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority while using caution in dispensing information
•Coordinate and lead employee engagement and employee corporate culture events and activities.
• Responsible for the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects for offsite conferences and external events; including catering and transportation
• Expense Management – Processing invoices and T&E expense claims for team members. Ensure all policies are
followed and items are processed within provided guidelines. Subject matter experts for policies and procedures
• Assist with staff onboarding and off boarding which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain current organizational charts and Executive Bio’s for the Segment/Region Head
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in creating and editing spreadsheets and PowerPoint presentations; including printing and binding for client
meetings
• Work cooperatively with administrative assistants team, in positive partnership to back up each other smoothly
• Lead and coordinate in adhoc projects as requested
• Strong interpersonal, written, and oral communication skills

Qualifications

 • Strong time management, sound judgment, good prioritizing, team player - Advanced ability to organize and manage own time
• Strong PC skills (proficient knowledge of MS Word, Excel, and PowerPoint)
• Detailed knowledge of JPMC systems for Outlook calendaring, travel, expenses, technology
• Highly proficient in general office procedures (e.g., filing, correspondence, arranging meetings)
• Superior oral and written communication skills - able to generate high quality emails and messages to individuals at all levels of the organization; proactive and polished manner
• Effective interpersonal skills
• Tact and good judgment in confidential situations and the ability to interact with senior management
• Excellent telephone manner and coverage within the group
• Enthusiastic, self-motivated, good common sense, effective under pressure, and flexible - Self starter with the ability to work in a high pressure environment
• Able to work with minimal supervision, works well individually and in teams, shares information, and supports colleagues. Ability to network in the organization and find the answer.
• Demonstrates sound judgment and discretion in handling confidentiality and sensitive topics
• Prefer minimum three years' experience working in an administrative capacity
• Professional, refined profile with expertise in administrative or related functions; experience working for executives and proven ability to meet their expectations with accurate and efficient delivery
• Prove ability to juggle multiple tasks; strong memory, quick mind and work style and ability to focus and conduct business with few errors/misses
• Strong ownership, positive attitude and self-motivated - coupled with strong accountability for tasks
• Team and service oriented; enjoys supporting Relationship Executives while being part of/contributing to a broader team
• Exceptional experience with: calendar management, time and expense management support, meeting coordination, meeting support planning
• Knowledge of and adherence to all company policies and procedures
• Expected work schedule 8am-5pm, M-F with flexibility for overtime depending on the work load
• Knowledge of the following systems: EURC, Concur, ePurchase, and Travel Express is a plus
• College degree is a plus

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