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Technology Control Officer

Req #: 180007454
Location: Hyderabad, AP, IN
Job Category: Technology
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
The Risk and Controls team supports and manages the oversight and delivery of all Risk, Control, Compliance, Audit and Regulatory, Resiliency, and Cyber requirements for Cybersecurity and Technology Controls (CTC), and its partners.
The Technology Control Officer will be responsible for:
  • Relationship Management. Develop and maintain relationships with CTC and the wider Global Technology Infrastructure (GTI) service owners as well as key enterprise functions such as Cyber, Risk, Compliance and Audit.
  • Lead efforts and participate in maintaining a strong governance structure for centrally managing Risk and Controls across all levels of the organization.
  • Interact and collaborate with internal support groups (Operate, Application Development, Business/Finance) to ensure priorities align with R&C objectives.
  • Play a lead role in Risk and Control Self-Assessment (“RCSA”) and Infrastructure Control Assessment (ICA) programs by providing guidance to key stakeholders, and participate with RCSA and ICA extended team on a daily basis from program planning to control substantiation
  • Lead efforts on the facilitation, testing, governance and reporting of High Availability, Sustained Resiliency and Disaster Recovery requirements. Includes test adjudication, App resiliency reviews, Tools and Compliance adoption, and manage and coordinate data center testing.
  • Partner with the wider GTI Control teams as we move more towards automation
  • Manage/Lead efforts around the Critical Application Framework (CAF) program, including Hygiene, Lifecycle, Monitoring, Incident Management, Capacity, and Dependencies.
  • Manage/Lead efforts around the Infrastructure Key Metrics compliance activity.
  • Lead efforts around Action Plan submission and remediation, ITRC break/remedy remediation; SSAP vulnerability management (Static, Dynamic, Pen Test, Open Source scanning); and, provide ARC/ACA guidance.
  • Partner and lead efforts with Access Uplift requirements.
  • The qualified candidate should have a minimum of Five years of overall IT experience with Three years in Technology Risk
  • Experience with Risk Control Self-Assessment (RCSA), Infrastructure Control Assessment (ICA) or equivalent risk assessment program
  • Practical implementation of IT Risk and policy frameworks, ideally as an IT risk or security practitioner
  • Experience as a technology practitioner with focus on one or more subject areas – application development, operations, infrastructure, technology resiliency, IT security, production management.
  • Strong decision making and problem solving capability 
  • Excellent communicator both verbally and in writing; Management reporting and Presentations.
  • Negotiation and influencing skills; strong collaborator and ability to work with diverse groups
  • Self-motivated, directed and energetic with ability to drive clarity from ambiguity
  • Familiarity with the following processes: Incident and Problem Management, Change Management, Risk Management, Resiliency.
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