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Software Engineer

Req #: 180016011
Location: Newark, DE, US
Job Category: Technology
Job Description:
Duties: Analyze user requirements, procedures, and problems in order to automate, implement, and improve computer systems. Provide front-line technology support for the Financial Control division within the Corporate and Investment Bank (CIB). Help develop the ACM accounting system for the majority of company’s CIB business. Provide production support by: monitoring the status of the production system and by resolving any immediate issues; performing root cause analysis on complex problems and ensuring eventual resolution; and reviewing overall system performance and proactively addressing any possible future issues. Assist with new development projects by: analyzing specific Financial Control enhancement requests to the ACM accounting system and serving as the key contact in larger multiple-system developments; ensuring Financial Control is aware of wider changes occurring in the organization; working with Financial Control on the impact to the financial ledgers; agreeing what changes may be required within ACM accounting system; providing business requirements to the build team; assisting with system and user acceptance testing, coordinating testing of upstream and downstream systems where necessary; and assisting with implementation of new system functionality. Provide user support by: investigating and resolving business queries regarding data quality issues in the ledger; understanding and explaining technical issues to the users and recommending solutions; understanding root cause of the issues; and writing scripts and programs in order to correct the upstream system. Provide statistics for monthly reporting on the health and capacity of the production system, as well as on the resolution rate of user queries. Communicate project status to management and other key stakeholders.

Minimum education and experience required: This position requires a Bachelor’s degree in Electronic Engineering, Engineering, Computer Science, Information Technology, or related field of study plus five (5) years of experience in the job offered or five (5) years of experience as Application Developer, Application Support Analyst, Software/Systems Engineer, or related occupation.

Skills Required: This position requires five (5) years of experience with business analysis and production support in the investment banking industry. This position requires three (3) years of experience with the following skills: SQL database; and any scripting language. This position requires two (2) years of experience with the following skills: accounting, both general and sub-ledgers; trading, settling, and accounting investment banking products such as FX, Equities, OTC Derivatives, and Securities Lending; and technical document writing.

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