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Legal - Oversight & Control - Control Officer Manager - VP

Req #: 180016912
Location: Jersey City, NJ, US
Job Category: Legal
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management. The firm has approximately 250,000 employees worldwide in multiple jurisdictions and has one of the largest benefit plans in the United States.
The Legal Department of JPMorgan Chase is responsible for the provision of legal services to the Corporation and is organized by Practice Groups that conform to the organization of the Firm’s lines of business and corporate staff areas. This structure encourages legal teams to communicate legal and regulatory changes to the businesses and staff areas and for the lines of business and staff areas to communicate business developments that have legal or regulatory implications to the legal teams in a timely manner. 
JPMorgan Chase seeks to do business with suppliers who provide the best price, quality and capability to meet our business needs.  Global Supplier Services (GSS) brings together Sourcing, Third Party Oversight, Procurement Operations, and Accounts Payable into one team.  This group of nearly 800 employees (in 11 countries) manages the source to pay processes for JPMorgan Chase and provides a governance model which includes strong risk management practices, enhanced performance monitoring, greater scale and strong client engagement. The GSS team works proactively with Line of Business (LOB) colleagues to identify capable suppliers, lead the competitive sourcing process and negotiate contracts with selected suppliers.  Leveraging firm-wide buying power and controlling risk are consistent overarching goals.  GSS then ensures that the contracted goods and services can be obtained by our employees in an efficient, cost-effective manner globally.
The Firm wide Third Party Management Office (FTPMO) is a centralized group within GSS that manages the Third Party Oversight & Governance function for all Line of Businesses (LOB) throughout JP Morgan Chase.  This group provides consistent monitoring of all Third Party activity in order to ensure compliance to the Third Party Oversight (TPO) standard across the firm.
Principle Duties and Responsibilities
  • Maintain client management program relationship for Legal Services to ensure service level expectations are maintained.  
  • Manage, monitor and track line of business compliance to Third Party Program standards and policies.
  • Provide central oversight and contact for all line of business engagement requests to support timely completion and compliance with Third Party policy and standards. 
  • Daily monitoring of Third Party workflow progress for timely processing and completion of assigned tasks by the delivery manager and other key stakeholders.   
  • Maintain and publish line of business “book of work” and related deliverables to foster a proactive environment with the line of business management team.      
  • Provide line of business management support to further mature third party processes to achieve operational and control efficiencies. 
  • Assist in training Delivery Manager and Senior Managers on the TPO procedures and systems.
  • Supporting the CTPO region lead & FTPMO region lead on governance, audit, compliance requirements and requests.
  • Build strong stakeholder engagement model to promote the TPO program across the region
  • Ensure that items from CTPO globally i.e. from the TPO forum and other committees are appropriately cascaded to the Delivery Manager and Senior Management community as needed.
  • Ensure TPMO duties are delivered in in a manner consistent with business objectives, TPO policy and regulatory guidance.
  • Present to LOB Senior Management key risk metrics and scorecards.
  • Partner with global FTPMO team and provide back up to other TPMO members as required.
  • Work on ad hoc projects as required, administer meetings, produce documentation and coordinate actions.
  • Proven leader and influencer and able to effect firm-wide change
  • 5+ years relevant work experience in Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor Management, Legal or related roles
  • Outstanding listening and negotiation skills as well as being a strong written and verbal communicator at all levels.
  • Excellent business judgment, particularly the ability to proactively identify and address issues early, performing root cause analysis to develop long term solutions
  • Strong business analysis skills to enable efficient, accurate and objective decision making
  • Ability to partner closely with related functions (Sourcing, Legal& Compliance, Audit, etc.) to ensure a coordinated and effective program
  • Excellent analytical skills
  • Knowledge of risk management and control principles
  • High level knowledge of TPO standards preferred
  • Strong knowledge and experience with the corporate Sourcing and standard TPO systems is preferred.
  • Outstanding organizational, research skills and ability to multitask
  • All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment. 
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