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Agile Business Systems Analyst

Req #: 180017285
Location: Columbus, OH, US
Job Category: Technology
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.

Within Chase, Consumer Banking provides great products and an outstanding customer experience at over 5,600 branches and 18,700 ATMs in 23 states, as well as online and over the phone.

As a Chase employee, you’ll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you’ll put others first, do what’s right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what’s next – for you and for us.

As a Business Analyst, you will serve as the primary liaison between the IT and business end-users; work with the business to analyze business requirements and review/produce documented and approved specifications for any new/change to technology applications; work with the Quality Assurance Team and Development Team to ensure that they understand the specifications to deliver a quality product to the business; work with the training team to document system scenarios, identify roles impacted, and help develop a change management/training plan; and conduct business process modeling and generate applicable scenarios for the technology functionality testing team.



  • Analyzes business requirements to understand the business needs and to determine how systems and applications can best functionally fulfill those needs
  • Combines knowledge of what the business wants with knowledge of how the systems are built and used to create a functional design and write user stories for a given application
  • Serve as the primary liaison between the Business, Architecture, Development and Testing teams throughout the project life cycle
  • Identifies, assesses, and documents business requirements, recommending business priorities, and advising business on options, risks, and costs
  • Schedule and lead requirements /JAD sessions with stakeholders; gather testable system requirements and translate them into use cases in Functional Specification Documents and user stories
  • Conducts in-depth research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new effective solutions are feasible
  • Analyzes impact of proposed solution across the business and develops use cases to demonstrate the business requirements to the IT (Information Technology) Team and Quality Assurance Team
  • Work closely with the Integration System Test team to ensure all identified scenarios are properly tested and defects are resolved and a quality end user product is delivered
  • Bachelor’s degree preferred
  • 5+ years of IT and Systems Analyst work experience
  • Understanding of the data flow and integration between systems (batch vs. real time feeds, etc.)
  • Excellent communication, interpersonal, and analytical skills
  • Ability to easily assimilate information and learn new applications and processes
  • Experience in Agile SDLC strongly preferred
  • Advanced knowledge of Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint and process flow charting tools like Visio
  • Experience with worksheets /data sets, writing VLOOKUP formulas, manipulating data with PivotTables, and presenting results using power point presentations a must 
Preferred Skills:
  • Advanced knowledge in Agile SDLC and JIRA tool is a strong preference
  • Prior experience in Enterprise Imaging and Scanning Systems like Captiva / IBM FileNet / Content Management On Demand is a definite plus
  • Prior experience in financial / banking institutions and knowledge of various  financial business processes is a plus
  • Strong hands-on knowledge of various ERP business applications, business processes, and system processes
  • Knowledge of document management processes and tools is a plus
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