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Delaware Program Manager - Finance & Business Management Analyst Program

Req #: 180017724
Location: Newark, DE, US
Job Category: Accounting/Finance/Audit/Risk
Job Description:

JPMorgan Chase & Co (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at 

The goal of the Global Finance & Business Management Analyst Program is to attract, develop, and retain a diverse pipeline of junior talent who can efficiently and effectively deliver results to the GF&BM functions across lines of business and corporate areas at JPMorgan Chase.  The Program supports entry-level talent in building key professional, leadership and business competency skills through challenging roles, career management guidance, structured training and development and ongoing performance management. The Program exists in four locations in North America with approximately 550 Analysts across the classes.

Key Programs:

  • Internship Program – 10 week summer program which serves as the sole pipeline for full time program hiring
  • Full-time Program - an entry level program that provides training and development within Finance and is a pipeline for entry level Finance talent
The Program Manager role is critical to the success of the Programs. The Program Manager plays a variety of roles within the Program including supporting Analysts and Summer Interns, developing and managing key GF&BM relationships, and participating in the overall Program strategy and execution.  The Program Manager has high visibility with GF&BM managers from across the firm and has the opportunity to work with internal and external partners.

Key responsibilities include, but are not limited to:
  • Analyst Engagement
  • Relationship Management
  • Project and Program Management

Job Function and Responsibilities

  • Manage core Analyst processes including: role identification, rotations, end of program mobility and performance management
  • Planning and execution of the training and development agenda
  • Provide 1x1 coaching as requested by the Analysts; group coaching at key times of year and/or program milestones
  • Provide Analysts, Managers, HRBPs and key stakeholders with ongoing program updates
  • Partner with GF&BM Managers and HRBPs to manage Analyst performance and address any performance issues
  • Work with GF&BM managers and key stakeholders to identify roles/rotations and end-of-Program roles for Analysts
  • Proactively partner with GF&BM managers and key stakeholders to educate them about the Program and build understanding of Program Analyst expectations
  • Partner with GF&BM managers, HRBPs and key stakeholders to ensure the successful implementation of the Program
  • Manage Analyst rotation and placement process
  • Partner with key stakeholders on strategy and execution of program training and development initiatives
  • Build understanding of GF&BM footprint across LOBs
  • Build understanding of various GF&BM roles within and across the LOBs
  • Partner with Managers and HRBPs on performance management process
  • Oversee End-of-Program placement process
  • Drive the production of key reporting metrics for the program
Relationship Management

  • Develop and maintain relationships with Analyst Managers, Steering Committee and Location Sponsors
  • Work with key stakeholders for the placement process of interns and Analysts to roles
  • Work with key stakeholders, recruiters and HRBPs to identify mobility opportunities for the Analysts post-program

Program Management

  • Develop and maintain Program content (i.e. Program Overviews, Manager Kick-off decks, Steering Committee decks, etc)
  • Identify Analysts, Alumni, Managers and other business reps to participate in training, speaker sessions and networking
  • In partnership with HRBPs and Compensation Managers, assist in the planning and execution of the year-end compensation process for the Program
  • Drive the development of key reporting metrics for the Program

  • Develop and refine Program qualifications
  • Identify Analysts, Alumni, Managers and other business reps to participate in recruiting efforts (i.e. summer intern activities, in-house conferences, external conferences, etc)
  • Participate directly in candidate assessment activities
  • Participate in analysis of key recruiting statistics to drive strategy

  • 5+ years experience in Finance or Human Resources
  • Knowledge of the JPMC Finance organization is preferred
  • Ability to develop and manage relationships across all levels of the organization
  • Excellent verbal and written communications, presentation, and facilitation skills
  • Strong technical skills (Excel and PitchPro)
  • Ability to manage time effectively, prioritize and escalate appropriately
  • Direct and/or indirect people management, including providing feedback, coaching, and development planning
  • Demonstrate exceptional project and process management skills
  • Bachelors Degree or equivalent experience is required

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