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Specialist II (Documentation Analyst) - Auto Finance - Wilmington, DE

Req #: 180016197
Location: Wilmington, DE, US
Job Category: Operations
Job Description:
As a documentation analyst you will interface with automobile dealerships and verify the accuracy of loan documents. In addition, you will enter information into the system regarding the loan and verify numbers are correct on contracts submitted and verify they meet federal regulations.
Key Responsibilities:
  • Uses independent analysis and exercises judgment to determine if applicable standards are met
  • Identifies contract package irregularities, utilizes available resources for resolution and prepares packages for return to dealer for corrections
  • Communicates relevant issues to the appropriate Loan Officer and escalate appropriate issues to the supervisor




Basic Qualifications:

  • 1-2 years of data entry and customer service or retail sales experience, required
  • Good communication, interpersonal and problem solving skills
  • Strong data entry skills
  • Working knowledge of Microsoft Office products to include Word and Excel 

Preferred Skills:

  • Auto Finance experience is preferred
  • Knowledge of loan processing a plus


Primary Schedule:  9:00 AM - 6:00 PM, Monday - Friday.  Flexibility outside primary schedule such as occasional Saturdays may be needed based on business needs.

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