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CCB Risk-Head of Branch Risk, Executive Director

Req #: 180010465
Location: Columbus, OH, US
Job Category: Accounting/Finance/Audit/Risk
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
Chase Consumer & Community Banking serves nearly 66 million consumers and 4 million small businesses with a broad range of financial services through our 137,000 employees.  Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Our Risk Management professionals work directly with Consumer Banking, Business Banking, Auto/Student Loan, Card and Commerce Services, Chase Wealth Management and Mortgage Banking to minimize, monitor and control the probability of risk events and mitigate the impact of risk events that do occur.

Head of Branch Risk:


The Head of Branch Risk is a key leadership role on the Consumer Bank and CWM Fraud Risk Management team.  This role is responsible for leading up a team that manages all branch risk and governance related activities associated with Chase’s 5,000+ branch network.  This role partners heavily with Branch Management teams in ensuring appropriate loss mitigation practices are defined and executed.  In addition, this role provides key guidance from a risk management perspective on all branch strategic initiatives.


Key Responsibilities:

·         Manage a multi-location team of analytical and business process professionals responsible for development and execution of branch risk strategies, processes and governance

·         Partnership with Branch Administration and other key stakeholders in providing risk management support for key branch strategic projects

  • Responsible for ensuring that proper governance and change management processes are adhered to along with other control standards
  • Partner with Branch Technology teams and fraud strategy teams to ensure that the branch components of transaction monitoring processes are working effectively
  • Provides leadership, coaching and mentoring to a group(s) of professionals in multiple domestic and off-shore locations


·         5 years of relevant experience in risk management or branch processes at Chase or other financial institutions

·         5 years of direct analytical or management experience in developing and implementing controls for client facing functions such as branches or call centers

  • Demonstrated ability to manage fraud losses and mitigate emerging threats from a fraud risk perspective within a retail bank environment.
  • Track record / proven experience in banking products and related risk management practices – experience in consumer deposit risk a plus
  • Undergraduate degree in a quantitative field required; Master’s degree a plus
  • Demonstrated track record of leading and executing projects preferred
  • Strong verbal and written communication – has the ability to present information confidently in a crisp and easily understandable way
  • Exceptional leadership skills with a desire to oversee the development of risk professionals on the team
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