The JPMorgan Chase Consumer Banking Experience Design team is responsible for creating a simple, capable, cohesive, human + personal digital banking experience for our over 70 million customers. We work across every possible channel; from our rich web application to our mobile application to eATMs to a range of virtual assistant experiences. Experience design partners closely with developers, user researchers, design planners + content editors to create and realize visions for digital banking products and experiences. Chase has established itself as a digital leader amongst large financial institutions. We want every touch point of Chase whether digital, in branch or indeed visiting a briefing center to feel tailored, flawless and customer centric.
The studio & briefing center manager is responsible for:
The proximity to JPMC C-suite will guarantee exposure at the highest level and set a very high bar of excellence. You should have some experience planning events or briefings and be comfortable working to a deadline. You will rely on excellent organizational skills and the ability to effectively handle multiple priorities.
An ability to troubleshoot and resolve AV, mobile or PC issues will be highly valued in this role as this person will be expected to ensure the seamless operation of the center for guests and executives alike, providing a world class environment for briefings and presentations.
The briefing center will be a highly tuned representation of the JP Morgan Chase brand and as such this role will be expected to behave as a brand ambassador.
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