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Diversity Drive - Hyderabad - KYC - 601 - Associate QA

Req #: 180018709
Location: Hyderabad, AP, IN
Job Category: Operations
Job Description:
Responsibilities include:
  • Perform ongoing formal testing of completed KYC records (which includes Global Investment Management Transfer Agents/ Unconventional clients) to ensure standards are met
  • Review the quality of completed KYC records using pre-defined test scripts which are based on KYC and Quality Assurance standards
  • Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made (where appropriate)
  • Identify key issues, risks, trends, observations and provide reporting of results to key stakeholders
  • Perform root cause analysis and make recommendations for addressing identified deficiencies or improvements to business processes
  • Present findings via formalized feedback loop process, track and monitor corrections to identified critical defects
  • Present complex and sensitive issues to senior management in a persuasive manner
  • Work with Global Partners to ensure consistency with the Global QA framework and governance approach
  • Consider regulatory requirements and best practices to implement changes to process
  • Effectively communicate with key points of contact to ensure the fluid sharing of information and feedback across pertinent teams
  • Maintain the highest level of confidentiality throughout the QA process, disclosing only pertinent information to key stakeholders
  • Review discrepancies or newly discovered trends with Global QA Managers for proper disposition and potential amendments to procedures


  • 8+ years of experience with Financial Services industry, AML/BSA, KYC, Sanctions, Compliance, Investigative or Quality Assurance background preferred
  • Strong knowledge of JPMC KYC standards, guidelines, policies and procedures and due diligence requirements
  • Strong research, analytical and comprehension skills, with ability to analyze large amounts of data
  • Proven ability identifying issues/defects and recommending solutions
  • Demonstrated experience adhering to controls and compliance standards
  • Bachelor’s degree in Finance, Economics, Forensic Accounting, Criminal Justice (focusing on financial crime) or equivalent work experience
  • Strong Communication skills including written, verbal, and interpersonal
  • Results-oriented Team Player
  • Ability to multi-task and meet deadlines against a high volume work schedule
  • Must be detail oriented, well organized, and a self starter
  • Intermediate level skills working with the MS Office suite of tools, with an emphasis on Excel and PowerPoint
  • Working knowledge of MS office & MS SharePoint.


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