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Consumer & Community Banking Head of Home Lending Compliance Monitoring – Executive Director

Req #: 180017662
Location: Plano, TX, US
Job Category: Compliance
Job Description:
Consumer & Community Banking (CCB) Compliance plays a critical role in the successful execution of the firm’s Compliance mission. The Compliance function ensures the development and maintenance of a strong compliance culture by working closely with the business, legal, risk, and audit functions to provide expertise on regulatory compliance matters.
This high priority Compliance role within Home Lending Compliance leads a team of compliance professionals who utilize the firm’s system of record data resources to assess whether products and services offered by Chase’s Home Lending business and related processes are in compliance with both the letter and spirit of applicable laws and regulations.
Responsibilities include:
Leading the team to enhance the approach and strategy of second line of defense Compliance monitoring with independent data retrievals (including through Robotics) and analysis, utilizing Machine Learning, Natural language processing, voice analytics, text mining, etc., to assess conformance with regulatory requirements impacting the home lending business
    • Assess and determine optimal techniques to develop and deploy predictive, real time or other types of monitoring of various business operations and services
    • Evaluate current methods and business quality assurance processes to assess and independently challenge their effectiveness to mitigate regulatory risk
    • Continuously evaluate and promptly adapt to focus on monitoring of new and emerging regulatory risk
    • Independently lead the effort to create transparent and robust reporting metrics and analytics
    • Ability to create and present results and timely escalate to all levels of senior and executive management
    • Leading key priority initiatives within Compliance with collaboration and input among various LOB and global Compliance groups within JPMorgan Chase
    • Proactively recommend & develop requirements & controls for target state environment
    • Manage compliance projects and timely reports significant control and compliance issues to management
    • Oversee the management of the production of regular compliance reporting for senior management within the business and Compliance department
    • Assist with the development of Compliance plans and strategy for future enhancements to the program.
  • Advanced degree in quantitative field
  • Significant experience with development and execution of machine learning techniques and robotics
  • US Consumer banking regulatory compliance experience
  • Strong analytical skills
  • Strong Leadership, communication and presentation skills
  • Ability to efficiently manage concurrent assignments and quickly react to changing or competing priorities
  • Ability to implement and administer corporate-wide compliance programs and policies
  • Ability to work with a strong sense of urgency and meet critical, deadlines
  • SQL, SAS or equivalent technical experience with other analytical tools is a plus
  • Project Management experience is a plus (independently manage large projects)
  • Strong sense of Risk and Controls
  • Strong skills with PowerPoint (being able to take the information and present for executive level)
  • Strong Microsoft Excel, Visio and Word skills and good sense of using and navigating systems
  • Solid issues management and resolution skills
  • Strong ability to summarize large amount of information into SMART reporting and Presentations
  • Previous experience with management of sensitive, highly visible projects
  • Strong ability to work independently and as a team member
  • Strong Interpersonal Skills; motivate project team members and interact effectively with all levels
  • Excellent verbal, written, and presentation skills with the ability to effectively interact with all levels of management
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