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Applications Support

Req #: 180001867
Location: Bangalore East, KA, IN
Job Category: Technology
Job Description:
Job Description
  • Executes complex independent problem solving. 
  • Demonstrates technology and team leadership. 
  • Designs, implements, and communicates solutions with minimal supervision. 
  • Facilitates business calls for high severity incidents. 
  • Requires experience or understanding of multiple programming languages and systems as well as system design and project management methodology. 
  • Must have experience in production support role
  • Provides daily production support to operation staff
  • Performs production data patching as quick fix for production problem
  • Follow-ups all kinds of production problem in night batch, with internal and external parties
  • Analysis the root cause of production problem
  • Designs & implement temporary and permanent solution for fixing production problem
  • Answers user inquiry
  • Plans and implements infrastructure upgrades and migrations
  • Coordinates UAT testing and production change activity
  • Supports yearly business continuity testing activity
Essential Skills/Experience:
  • Requires 5-8 years of IT work experience             
  • Strong background on Unix platform, Oracle database and Client Server applications development.
  • Proficient application integration
  • Proficient infrastructure product knowledge
  • Proficient IT risk management
  • Proficient technical problem resolution
  • Proficient communication
  • Proficient problem management skill
Preferred Skills/Experience:
  • Advanced foundations architecture knowledge
  • Proficient consulting
  • Proficient Treasury Services Payment and Deposit knowledge
Education / professional qualifications:
  • Degree in computer science or information technology
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