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EMEA Strategic Programs - Business Analyst

Req #: 180014803
Location: Bournemouth, ENG, UK
Job Category: Technology
Job Description:
JOB TITLE:  GTI EMEA Strategic Programs – Business Analyst
Role Background:
EMEA is a region of more than 20K+ employees, with its hub offices in London, Bournemouth, and Glasgow and smaller branch offices (25+ offices) spread across Europe, Middle East and Africa. The company has a growth agenda throughout the region.
GTI (Global Technology Infrastructure) is the organisation that designs, builds and supports all the shared technology infrastructure services in the firm. This includes datacenters; compute components such as servers, storage, networks and end user technologies such as desktops, mobile devices, IP telephony and multimedia.
The GTI EMEA organisation is responsible for providing GTI services to all EMEA offices, which consist of branch offices (typically business offices in key EMEA locations) and UK hub locations (such as London, Bournemouth, Glasgow), leveraging the global GTI engineering and support teams where appropriate.
As a Business Analyst in the EMEA GTI Strategic Programs team, you will own and drive key strategic projects and programs across GTI EMEA. You will also partner with technologists and senior GTI management to ensure effective management of key areas of importance to programs, initiatives that involve core teams, and management of certain vendor activities.  You will strongly influence people in escalating issues to other GTI and LOB technology management teams.
Role Description:
The GTI EMEA Strategic Programs Business Analyst is a VP level role and based in Bournemouth and reports to the Head of GTI EMEA Strategic Programs.  This role is intended to provide function that delivers across a number of areas, including: 
  • Determining solutions to distinct cross-divisional problems, partnering with other teams in GTI and key stakeholders in business technology areas
  • Working with our technology partners and other functional leads to implement effective infrastructure standardization across the region
  • Ensure core and LOB multi-location product deployment takes place effectively
  • Responsibility for engaging with Sourcing to ensure effective management of the pre-engagement process
  • Responsibility for ensuring effective management of the vendor engaged on a particular project 
You need to be able to successfully balance the demands of GTI operations, projects, architecture, controls, with the need to ensure that IT policies and standards are met in order to deliver effective solutions to the organisation.  Our partners in the business will also have high demands of the solutions on offer, so the successful candidate will need to be well experienced in developing and maintaining solid relationships across the organisation.
The role is broad in nature and will involve working with all the EMEA locations on all the items mentioned above. Ensuring effective governance is also a key part of the role to ensure the appropriate program management and solutions are put in place to provide success to the business. 
Key Skills / Attributes / Work Experience
  • IT Project Management experience, or relevant business or team leadership
  • Experience with projects in multiple technologies, functions (e.g. transaction management, risk management etc.) and industries
  • Agile methodology as it relates not only to software development, but as alternatives to traditional project management (responding to unpredictability through incremental, iterative work cadences (sprints) and empirical feedback)
  • Proven experience keeping projects/programs on time and within budget, and experience in linking in Agile processes with traditional project management (waterfall) processes
  • Knowledge of procurement and budgeting lifecycle
  • Advantage to have vendor management experience, negotiation, finance etc.
  • Provide track record of metrics management and presenting to key stakeholders
  • Excellent oral and written communication skills. Must be able to communicate orally and in writing - across functions and teams, up and down the chain of command.
  • Listening and gathering customer/user inputs, simplifying complex topics for non-technical (or senior audiences) and preparing quick pointed summaries for executives and stakeholders.
  • Strong analytic skills
  • Strong organization and customer service skills
  • Extensive experience and judgment to plan and accomplish goals.
  • Strong knowledge of engineering environment, product deployment, infrastructure standardisation
  • Bachelor's degree in technology related area preferred OR
  • 10+ years of related technology experience, a significant amount of which has been at the senior staff level, working with multiple technologies and complex, large scale, cross-functional project / program / vendor management, preferably in the financial services industry.
  • Strong technical capability, preferably including infrastructure development and/or software development experience
  • Background in Financial Services
  • Experience in projects that leverage service based architecture
  • Experience in the product space, with architecture / solution provision beneficial
About J.P. Morgan’s Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.  Further information about J.P. Morgan is available at
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.
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