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Infrastructure Developer

Req #: 180017016
Location: Lewisville, TX, US
Job Category: Technology
Job Description:

As a member of our Infrastructure Development team, you’ll immediately put your love of technology into action. Each day, you and your team will be responsible for making sure our platforms, servers and networks are online and secure. You’ll work together, evaluating, selecting, implementing, integrating, maintaining, upgrading, documenting and designing our infrastructure. You’ll find new and creative solutions to troubleshoot and resolve issues. Communication is key, both in problem solving with your supervisors and collaborating with your coworkers, as well as other teams in the network.


This role requires a wide variety of strengths and capabilities, including:

  • Ability to articulate and share clear, concise complex technical findings to management in understandable terms
  • Maintains proficiency in these key areas:
    • Hardware Architecture (performance testing, monitoring, operations)
    • Hardware Benchmarking (Agile, program managements, network management)
    • Design (compliance, security)
    • Network Engineering (planning, provision)
  • Proficiency in more than one specific infrastructure technology
  • Ability to execute with understanding of best practices and JPMC policies top of mind
  • Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals

Global Strategy & Core Services (GSCS) is focused on developing and delivering services that integrate software solutions with infrastructure in innovative, cost effective and efficient ways. The GSCS team provides services for use by business-aligned application delivery organizations, across all layers of the software stack, which may include application interface services, productivity and collaboration tools, and data integration solutions.  The Developer Services is part of GTI’s Global Strategy and Core Services. It provides tools and managed services for developers within JPMC that cover the entire SDLC. 


As an Infrastructure Developer you will be required to document, support, and debug an API Management service using vendor supplied software.  You will bring in strong systems engineering skills, provide L3 support and comprehensive consultation at the highest technical level.  You will work closely with the product owner to design, automate, test and implement services and procedures.  Additionally, you will research and evaluate emerging solutions, enhancements, and make recommendations. The ideal candidate must be able to handle defining and implementing on any technical engineering and operations tasks / process on a day to day basis.

The key responsibilities for this position include:
  • Work closely with product owner and service delivery team to ensure appropriate business measures are defined when evaluating and testing new versions
  • Perform engineering & operational support (level 3 and 4) for the Global Technology Infrastructure (GTI) API Management services
  • Execute/Implement PoC’s with internal customers of the service and provide information as well as be able to influence teams across the organizational boundaries. Good presentation skills are a must have.
  • Assist application teams to ensure adherence to application engineering guidelines, processes and procedures
  • Ensure compliance with API standards, and contribute to develop enforceable standards.
  • Perform regular maintenance and resiliency activities
  • Recommend, plan, coordinate, and implement regular software hygiene such as patching and upgrades
  • Analyze logs and provide recommendations and remediation for common issues proactively
  • Conduct capacity and performance testing and provide recommendations based on results
  • Automate the installation, configuration and repeatable maintenance tasks to increase team productivity
  • Operate the service infrastructure; ensure stability and resiliency of the systems at all times. 

  • Minimum 7 years of experience with 3 years of relevant experience in APIGEE API Gateway/IBM API Connect.
  • Troubleshoot and fix the issues related to policy, performance and also knowledge on configuring the Apigee Edge/IBM API Connect components in all environments.
  • Experience in design, develop, and configure APIs( Rest and Soap) and policies using API Gateways / Management products.
  • Understanding of Public Key Infrastructure and certificates. Should be familiar with using certificates for message signing and mutual TLS
  • Knowledge on OAuth and its related Configuration and Customization in API Gateway and SAML authorization flows.
  • Strong at modern web based architectures and technology such as Java, Javascript, XML, extJS, Angular, HTML5
  • Hands-on experience for REST and SOAP Web Services, JSON and XML
  • Experience on Linux based systems, with Strong scripting ability (Bash, Python), Good Knowledge on Cron jobs and Shell scripting.

Additional Skills that will be a plus:

  • Linux system administration skills
  • Knowledge on LDAP, ADFS, CA siteminder. Ping Federate, Axiomatics is a plus

Our Global Technology Infrastructure Group is filled with innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.


When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.


At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.


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