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Corporate Compliance - Global Compliance Metrics - Business Analyst - Associate

Req #: 180020061
Location: New York, NY, US
Job Category: Compliance
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

The Business Analyst role resides within the Global Compliance Metrics team and is primarily accountable for understanding and documenting the business needs for the Compliance Metrics Program and supports the Global Compliance Metrics initiatives.  This position requires background and experience in the preparation of technical documentation and a strong understanding of the technical aspects regarding complex applications.  The business analyst will also support the monthly metrics reporting process for control committees reporting and liaised across the LOBs and Corporate Functions for Compliance metrics inquires.  Familiarity with Compliance and audit best practices is a plus.

The ideal candidate will be enthusiastic, self-reliant problem solver, experience working with complex applications and effectively translating analysis results as inputs into documentation of business, functional, and/or operational requirements, designs and test plans.

Key Responsibilities
  • Analyze business systems and processes, and document business, functional, and operational requirements to ensure a quality implementation
  • Serve as liaison between the line of business partners and architecture/development teams to effectively interpret business clients’ needs and create business solutions
  • Support monthly control committee reporting for Compliance metrics
  • Ensure traceability between business requirements, technical requirements, the design, and ultimately the end solution
  • Ensuring a successful production implementation by creating or providing input into the production validation plan and/or documenting new operational processes as a result of the implementation
  • Develop training materials and provide training
  • Visible member of the project team, should be a key contributor in issue identification, documentation, and resolution and provide assistance in the reporting and tracking to the Project Manager
  • Prepare for and support presentations to stakeholders and Working Group meeting
  • Support the Program manager to deliver program wide governance and project management.
  • Develop presentation material to support stakeholder and regulatory presentations
  • Contribute enhancement activities including SharePoint development and reporting automation
  • Support project planning and governance sessions
  • Facilitate communication with functional partners
  • Prepare Working Group material and chair meetings when the Program Manager is unavailable:
  • Ensure clear lines of communication among stakeholders and attendees for management team / Committee and Forum preparation meetings 

  • At least 3 years of experience in a business analyst role
  • Proficient in Microsoft Office Suite  - Must be able to create process flows using Visio; Must be able to use Excel to analyze data/numbers and tell a story via charts and graphs with the results; Should be familiar with Project and SharePoint for team collaboration and project artifacts
  • Collaborative and a high level of comfort and effectiveness in coordination roles; working with multiple business and technology partners to drive transparency in project deliverables
  • Service Oriented; Shows initiative through problem identification, ownership and resolution
  • Clear, concise and timely written and oral communication, with the ability to tailor the message to the audience
  • Motivated, enthusiastic, self-starter who is looking to be challenged and work effectively under pressure and flexible
  • Advanced analytical skills, problem solving, good critical thinking and decision making skills
  • Familiarity with the firm and its products and services is preferred
  • A high level of attention to detail and quality assurance
  • Proven ability to build strong partnerships with colleagues, desire to learn quickly, be flexible and think strategically
  • Solid organizational and time management skills
  • Able to work with minimal supervision, works well individually and in teams, shares information and supports colleagues

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