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CIB Operations – KYC WCOB Scheduling, Coordination & Analytics – Associate

Req #: 180013819
Location: Brooklyn, NY, US
Job Category: Compliance
Job Description:

The Wholesale Client On-boarding (WCOB) program is a cross-business program focused on building a global platform to streamline the Client On-boarding process. This transformation program's goal is to implement a standardized and consistent Client On-boarding approach across the firm in order to deliver a best in class client experience. Within the WCOB program the KYC Scheduling, Coordination & Analytics Team focus is on the management and prioritization of the Global CIB Remediation & Renewals population.


The KYC Scheduling, Coordination & Analytics team is currently looking for an Associate to aide in the support and completion of the CIB KYC Remediation & Renewals population.  This will require the individual to work with various applications & extensive data to produce meaningful analysis to our relevant stakeholders and global teams in an effort to provide insight to progress, prioritization and / or projections for their respective teams.  In addition the individual should also be able to identify any anomalies and raise issues before the dissemination of records are scheduled to our global teams.    This will entail cross checking / referencing various global reports and applications, such as Data Hub, CAT, Qlikview (KYC Dashboards), CDD/COLT & ECM to ensure that all reports / systems are aligned.



  • Provide thought leadership with respect to policies and processes related to the CIB client population.  
  • Support ad-hoc requests from senior managers, effectively communicating key messages and articulating meaningful insights digested from large datasets.  
  • Act as a partner to senior business and functional heads, anticipating needs and providing value add insights; understand the context in which analytics are being requested and provide thought leadership rooted in a deep understanding of the underlying data.
  • Ensuring appropriate controls are in place to manage the CIB client population.  
  • Owning the construction and delivery of key control reports, identifying exceptions and resolving issues with appropriate escalation as required.  
  • Ensure all output is provided in a manner that demonstrates complete data integrity, is clearly and comprehensively substantiated

Business Analysis:

  • Partnering with Operations, Controls and Compliance senior managers through the full project lifecycle to provide meaningful analysis
  • Understand and identify appropriate systems and processes through close liaison with process owners and technology partners, and ensure development of solutions in line with business requirements by working closely with the end state technology team.
  • Work to tight deadlines and deliver high quality analysis
  • Flexibility to handle multiple tasks and changing priorities
  • Quickly grasp and master new requirements and related knowledge.  

  • B.A. Degree or equivalent
  • Significant experience (2+ years) working with very large datasets in MS Excel
  • Advanced  Microsoft Excel Skills including use of if/then, date range, h- and vlookup formulas, creation of Pivot Tables for purposes of reporting and issue management
  • Efficient work style with attention to detail and a strong sense of urgency
  • Individual must be detail oriented and self-directing
  • Strong verbal and written communication skills are a must
  • Excellent analytical skills with close attention to detail
  • Excellent people skills and drive to get things done
  • Comfortable working as a team or individually to deliver results
  • Ability to multi-task more than one assigned project
  • Willingness to ask questions, challenge the process and seek out answers.  
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