JP Morgan Introduction:
J.P. Morgan is a leading global financial services firm, established over 200 years ago:
o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.
o We have assets of $2.5 trillion and operations worldwide
o We operate in more than 100 markets.
o We have more than 243,000 employees globally.
Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.
Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.
Within the CIB Securities Processing the Test Utility and Business Implementation team is responsible for delivering strategic platforms for businesses across Markets & Investor Services. Aligned to Securities Core Processing Operations unit, this Change Management function is intended to enhance the risk and control environment, retire legacy systems and create operational synergies and efficiencies. The Team is a technically and functionally (knowledge relevant to Investor Services - Custody and Heritage IB business and technical environment within JP Morgan) qualified delivery team which conducts business implementation and testing for strategic and business as usual change projects and programs.
The successful candidate will be leading change projects and will have involvement in all phases of project life cycle, with primary responsibility of delivery of business implementation and testing. Aside from project delivery key contribution is expected in bringing efficiencies and improving productivity. It provides an opportunity to work in large scale transformation programs with an exposure to multiple products and business lines.
- Conduct assessment of current business processes, events and flows.
- Conducts assessment of requirements for completeness, coverage, correctness and testability (back to front).
- Define and finalise scope of release.
- Define acceptance and exit criteria for testing and implementation phases.
- Assist in / Define conversion / migration / transition approach.
- Own creation / review and execution of the end to end business implementation and test plan.
- Review / Assess and own requirements traceability.
- Finalise impact assessment of change - upstream and downstream, regression impact and plan.
- Own / Co-own project plan, test plan, time line charts, and progress and status reports.
- Own conducting lessons learned analysis and execution of action plan.
- Own deviation from requirements analysis, root cause analysis and ensure execution of corrective actions.
- Assess and highlight key blockers to plan, issues, risks, workarounds and plan mitigation.
- Produce status report and management reports.
- Liaise with key stakeholders and partner with technology, product and operations.
- Critical success factors, metrics, KRIs, KPIs, business case, benefits and ROI s – collation / preparation, consolidation, analysis, tracking and management.
Qualifications - External
- Strong background in domestic and global custody tax operations, 1099 & 1042 workflows, etc.
- Deep understanding and Knowledge on multiple business areas such asset servicing, Dividend processing, and overall Trade life cycle.
- Strong Ability to engage and partner with lines of operations, tech, product and vendors.
- Project management and software development lifecycle experience is good to have.
- Software Testing / Test Management experience is good to have.
- Environment management and capacity planning (user view) understanding
- Clear, effective communication skills.
- Team leadership and management skills. People line management is good to have.