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KYC Solutions Associate

Req #: 180022993
Location: Brooklyn, NY, US
Job Category: Project Management
Job Description:
The KYC Solutions team works closely with the Global Financial Crimes Compliance (GFCC) and Lines of Businesses (LOBs) to implement and operate a sustainable and scalable operational process supporting clients along the Know Your Customer (KYC) lifecycle including functions such as data collection, completion of the KYC profile, client screening, targeted local language and English language research and quality assurance.
Job Description: 
The KYC Solutions Associate will be responsible for reporting operational metrics as well as tracking and providing trend analysis. This role requires you to produce and/or validate for accuracy daily, weekly or monthly regulatory reports and metrics decks. This role, as well as the team at large, is responsible for managing ad-hoc requests for information from our LOB partners, client owners and CB Administration. Furthermore, the KYC Solutions Associate provides LOB specific metrics across the functional groups for the Holistic Program.
  • Demonstrate the highest standards of customer service and professionalism to our internal and external customers (inclusive of confidentiality)
  • Promptly respond to LOB queries for data, metrics and reporting
  • Produce, validate and summarize large sets of data for daily, weekly and monthly reporting to senior leadership and stakeholders
  • Manage relationships with internal and external customers ensuring partners are consistently informed as to where items stand
  • Escalate issues to management when applicable
  • Ensure deliverables meet firm-wide quality standards
  • Handling and maintenance of confidential client documentation
Key Qualities:
  • Strong sense of Anti-Money Laundering (AML)/Know Your Client (KYC) requirements and principles
  • Driver of results through leadership, people, communication and influence
  • Familiarity with technical solutions for analyzing data and reducing manual user efforts through automation
  • Highly articulate in both written and spoken venues
  • Multitasker who can manage multiple streams of work concurrently and can prioritize accordingly, while maintaining attention to detail
  • Can work effectively with little guidance and collaboratively in a team setting
  • Prior senior management interactions preferred
  • BS/BA Degree – Accounting, Finance, Business preferred or equivalent military experience
  • Ability to manipulate and compile large data sets and create detailed metrics reporting for distribution to senior stakeholders
  • 4 to 8 years of experience within the Financial Services industry with a demonstrated track-record of delivery. Relevant experience in Compliance, KYC, AML or Client Screening preferred
  • Advanced Microsoft Excel skills with the ability to manipulate pivot tables, produce data visualizations, generate complex formulas and etc. Working understanding of VBA strongly preferred.
  • Familiarity with business intelligence tools such as Tableau and QlikView/Qlik Sense
  • Strong research, analytical and comprehension skills with the ability to process large amounts of data and summarize into meaningful points
  • Demonstrated experience as a key contributing member within a high performing organization
  • Ability to learn unfamiliar subject matter quickly, work under pressure and meet fixed deadlines
  • Strong written and oral communication skills with ability to influence internal and external business partners
  • Ability to partner with stakeholders across different time zones and navigate a complex infrastructure that involves numerous groups and individuals
  • Strong risk and controls awareness
  • Independent, self-motivated, adaptable and flexible in a team environment
  • Capacity to think laterally and convey an understanding of the big picture
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