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Diversity & Inclusion Lead

Req #: 180018048
Location: Bournemouth, ENG, UK
Job Category: Technology
Job Description:
GTI Organization Development – Diversity & Inclusion Lead – VP, Bournemouth
About J.P. Morgan Chase & Co.

J.P. Morgan Chase & Co. is a leading global financial services firm that specializes in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. The firm spends roughly $9 billion a year on technology and employs over 40,000 technologists. Our dedicated teams design, build and deploy technology solutions that, amongst many other things, process $6 trillion in payments per day and serve 19 million mobile customers.

About Global Technology Infrastructure

Global Technology Infrastructure (GTI) is the technology infrastructure organization for the firm, delivering a wide range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost effective manner. The objective of GTI is to balance business alignment and the centralized delivery of core products and services. GTI is designed to address the unique infrastructure needs of specific lines of business and the demand to leverage economies of scale across the firm.
About the Organization Development Function
The Organization Development team is responsible for enabling leaders and teams in the GTI organization to drive the GTI Transformation.  We are focussing on Junior Talent, Diversity & Inclusion as well as Manager Effectiveness. The team partners with all departments across GTI to drive organisational change programs and continuous improvement.
Individual role description
GTI is looking for a Diversity & Inclusion Lead with experience executing programs and driving change across the organization globally and at all levels
  • Lead Steering Committee of senior leaders to drive D&I programs across the organization
  • Define and promote priorities for 2018, align and matrix manage sponsors and resources
  • Create marketing and communications plan to showcase role models in the organization
  • Connect into D&I at the Global Technology level as well as across the Hubs, LOBs and BRG’s
  • Measure the impact of programs run
  • Review metrics on a monthly basis and work with the leadership team to create action plans to move the needle and communicate regular updates to GTI on progress
  • Coaching leadership at all levels to be accountable
  • Partner with HR and Recruitment
  • Connect into external tech communities and conferences – what can we learn from industry and look to implement best practices
  • Continue to drive successful programs such as Transformational Leadership & Sponsorship across both GTI and in some cases GT
  • Be part of the extended Transformation team driving organizational change to enable GTI to be Customer obsessed, software enabled and product/service focussed
  • Play a key role in the Manager Effectiveness research and proposal working in partnership with the global team
  • Optional:  Lead Employee Appreciation Week across the firm in partnership with HR lead (EAW scheduled for September 24th 2018)
Desired experience for the role
  • Significant experience working with organizational leadership and teams to help them understand why we all need to live and breathe diversity and inclusion
  • Significant experience and understanding of challenges with scaling programs across large organizations
  • Deep knowledge and passion for all things people based
  • A strong communicator at all organisation levels – able to demonstrate the self-awareness to change message depending on audience and be flexible to accommodate varying levels of experience/knowledge/engagement
  • Experience and passion for working with the following areas: manager effectiveness, junior talent, learning, culture and change management.
  • Ability to mobilize talent in the organization to implement programs
  • Experience connecting with people at all levels of the organization to build a picture / create a point in time and tell stories
  • Exhibits a deep-passion for continuous learning and seeks to provide knowledge gained throughout the entire organization, beyond the team and line of business, can facilitate classes and workshops 
Personal Skills Criteria:
  • Servant Leader – Must be able to garner respect from individuals/teams and be willing to get their hands dirty to get the job done
  • Communicative and Social – Must be able to communicate well with teams, managers and leadership
  • Task-orientated – focus on detail and delivery.
  • Facilitative – Must be able to lead and demonstrate value-add principles
  • Assertive – Must be able to be a voice of reason and authority, be able to have uncomfortable conversations
  • Enthusiastic Engagement– Must be high-energy and be a source for motivation/inspiration
  • Continual Improvement – Must continually be growing ones craft learning new tools and techniques to manage oneself
  • Conflict Resolution – Must be able to facilitate discussion and facilitate alternatives or different approaches
  • Disruptor – willing to challenge the status quo and ask the difficult questions
  • Attitude of Empowerment – Must be able to lead
  • Attitude of Transparency – Must desire to bring disclosure and transparency to the business about development and grow business trust
About J.P. Morgan’s Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.  Further information about J.P. Morgan is available at
At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. 
@2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.
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