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Global Compliance - Office of Policy & Standards - Technology - Associate/VP

Req #: 180022666
Location: Brooklyn, NY, US
Job Category: Compliance
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

Office of Policy & Standards

Policy and Standards management is an area of importance in the firm and in the industry. The Office of Policy and Standards (OPS) in Global Compliance is critical in advancing the firm’s policy and standards agenda. The OPS is responsible for establishing firmwide policy and standards frameworks, overseeing policy and standards governance and developing firmwide technology to support the policy and standards management process, including maintaining policy technology. The Global Compliance / Office of Policy & Standards Technology role is responsible for driving the development, maintenance and enhancement of firmwide policy technology.


  • Build and maintain key relationships with and serve as a coordination point between LOB / Function stakeholders and Technology in support of technology builds and enhancements
  • Work with OPS, Technology, and stakeholders to prioritize proposed enhancements and defect fixes and schedule production releases
  • Develop business requirements and user stories, manage quality assurance testing, user acceptance testing and production validation testing, and provide implementation support
  • Produce metrics and scorecards to report on the status of firmwide policy technology projects
  • Escalate defects and other issues to Technology and communicate status to LOB / Function stakeholders
  • Host regular meetings with stakeholders to provide information on enhancements and fixes to applications

  • Minimum 3 years experience in Compliance, Risk or Audit activities, preferably within the financial services industry
  • Bachelor or higher degree in finance, accounting, computer science, or a related discipline
  • Past experience working with business and technology partners on designing and delivering enhanced technology solutions
  • Professional maturity and confidence in expressing a point of view with senior management
  • Demonstrated ability to partner effectively across different businesses and functional areas
  • Strong project management skills
  • Strong control mindset
  • Strong oral and written communication skills
  • Strong process and business analysis skills
  • Strong Excel, Word and Power Point skills as well as ability to become a subject-matter expert in new authoring and workflow technology and portal management

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