CCB Risk - Fraud Risk Reporting and Analytics -Vice President
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
Our Firmwide Risk Function
Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.
CCB Risk
Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others.
Fraud Risk Reporting and Analytics team for Consumer and Community Banking is responsible for conducting analytics and reporting across various payment channels such as Mortgage, Check, Debit / Credit Card and Digital. A successful candidate in this role will be a person who has a proven track record as a proactive critical thinker, with the ability to manage multiple initiatives, design detailed Risk Analysis and develop executive level reporting. This is an outstanding opportunity to be part of the industry leading fraud risk management organization while supporting the delivery and maintenance of Chase’s industry-leading banking products and innovations.
Key Responsibilities:
- Candidate will need to work with minimal supervision/independently on quantitative analytical projects across various fraud functions
- Manage, develop and continued enhancement of Key Performance Metrics and Risk Indicators across key Fraud areas to provide best-in-class portfolio monitoring
- Manage multiple industry surveys on a quarterly and annual basis
- Develop new reporting dashboards and enhance existing reports to align with the departments long term strategy of a on-demand dashboard driven reporting environment, using BI tools such as Tableau and Cognos
- Business Analysis including portfolio transactions, customer behavior and fraud trends to identify emerging risk based on quantitative and statistical analysis
- In a very fast paced and dynamic environment perform segment level analysis to develop strategic recommendations for reducing fraud losses considering False Positive Rates, Loss Impact, Operations Capacity, Customer Experience and Product guidelines. Ensure adhere to Legal and Compliance guidelines
- Partner with Risk Strategy teams and Operations to share analytical findings and incorporate feedback
· Minimum qualifications are a Master’s Degree or comparable level of work experience in a quantitative discipline such as Finance, Risk Management,
Quantitative Analytics, Statistics or Operational Analysis
· Excellent written and verbal communication skills
Proven knowledge of SAS and SQL programming language including: Base SAS, SAS Macro language, SQL, etc.
· Experience with Tableau, Cognos or other BI tools preferred
Minimum of 5 years of experience in analytical role, Finance, Risk Management or Marketing is preferred
· Knowledge of Risk Reporting control principles preferred
· Knowledge of standard data warehousing structures and retrieval techniques from relational databases including Teradata and Oracle is preferred
Strong problem solving skills and track record for developing creative solutions
· Strong organizational, project management and multi-tasking skills with the ability to set expectations, manage to timelines and deliver results