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CIB – Treasury Services Global Product Management Lead – MD / Sr. ED

Req #: 180023144_1
Location: Chicago, IL, US
Job Category: Product Management
Job Description:

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $23 trillion of assets under custody and over $400 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

J.P. Morgan Treasury Services (TS) is one of the world’s largest, most trusted and innovative full-service providers of domestic and international cash management, liquidity, commercial card, FX and escrow solutions. With more than 135,000 corporations, financial institutions, public sector agencies and non-government clients in over 180 countries across the globe, we offer specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable TS to deliver a consistent set of services to clients no matter where they are across the world.

Position Summary - Responsibilities

The successful MD / Sr. ED Global Product Management Lead will be an experienced, ambitious self-starter, responsible for developing unique product solutions and delivering optimal end-to-end user experience for clients of the Corporate & Investment Bank and Commercial Bank businesses via Treasury Services’ Client Service & Implementation and Americas Cash Operations platform. The position will drive the full new product cycle – including strategy, development, deployment, positioning and adoption – while managing multiple projects and their lifecycle demands. Aspects of this role include, but are not limited to:

  • Develop and execute product roadmaps, methodologies and features, collaborating with technology, digital, design and other subject matter experts across the Client Service & Implementation and Operations teams

  • Prioritize the product delivery schedule among various departmental and company initiatives to meet key deadlines

  • Direct and manage overall project teams and their activities, monitoring progress, project health, capacity planning, developing and coaching staff, and driving internal process improvement

  • Commercialize successful products, involving interaction and partnership with customers, stakeholders and across LOBs to continuously improve our product offerings toward optimal user experience

  • Demonstrated excellent performance at a Managing Director / Sr. Director level

  • Minimum 10+ years of financial services experience, including significant experience building, leading and mentoring a product management team

  • Entrepreneurial, innovative individual who can execute and drives results

  • Excellent relationship-building skills, with the ability to establish trust and credibility across JPMorgan Chase, effectively influencing change when needed    

  • Track record of attracting, developing and retaining top talent

  • Strong communication/presentation skills (i.e., creating content) that can be consumed at all seniority levels with both internal and external audiences

  • Experience with current and emerging digital technologies and content management, with Internet Application Design and Development and Agile Project Management highly desirable

  • Any relevant user interface design work is a plus

  • Bachelor’s degree is required, Masters or MBA degree is preferred

  • Knowledge of Treasury Services and traditional product platform is a significant plus

  • Flexibility for occasional domestic and some international travel

  • Location base in Tampa or New York, possibly Chicago

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