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Unix/ Oracle Applications Support, Associate

Req #: 180022095
Location: Singapore, 01, SG
Job Category: Technology
Job Description:
This role is to be a member of the technology support team for the global Regulatory & Compliance application suite, assisting with the eventual migration of the suite to the public cloud.
The criticality of the applications to be supported continues to intensify as the internal and external regulatory reporting landscape expands leading to the need for a big data solution. This role will have responsibility for facing off to APAC users whilst partnering with the other regions to ensure seamless global coverage.
Whilst the compliance knowledge can be learned, the successful candidate will be expected to already possess the required technical proficiency to be able to work independently on technology support.
With the increasing focus on compliance and regulations this is an opportunity for someone to become an expert on supporting big data applications in the public cloud and in the regulatory landscape.
The position entails the following responsibilities:
  • Provide day-to-day technical expertise and operational support to obtain highest degrees of production stability for the Regulatory and Compliance applications.
  • Work in a devops environment with the Application Development (AD) teams to automate and modernize the application suite.
  • Help in designing improvements in application and cloud deployment in partnership with AD to improve reliability, stability and capacity management.
  • Help monitor and improve monitoring of the application suite and proactively fix potential issues.
  • Translate production issues into technical defects and work on defect management.
  • Manage production technology incidents to resolution, ensuring timely engagement, escalation and effective communication to business, technology and vendor partners. 
  • Engage with project teams through the project life, more towards go-live to ensure successful delivery.



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