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CIB - Operations Manager - Vice President

Req #: 180023906
Location: Mumbai, MH, IN
Job Category: Operations
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

  • Identify areas of risk within the Process & work proactively with the managers to ensure that the adequate conrtols have been put in place
  • To support development, implementation and administration of a best practice / operational control program for the Cash Operations line of business.
  • Develop, implement and administer a quality assurance / compliance program that:
  • Proactively assesses business unit needs/capabilities and mitigates operational risks through the performance of control self-assessments and by obtaining an in-depth understanding of the overall control environment
  • Lead /support business units with risk and control assessments with a goal to design and implement control enhancements (e.g. reviews of new product roll-outs, application enhancements and changes to defined key controls).
  • Lead / support weekly business control meetings
  • Implement periodic key control reviews based on independent analysis (performed by Ops control team) or leveraging processing teams to perform self assessments based on predefined review programs
  • Develop / enhance best practice group, responsible for defining / reviewing key Global Fund Transfer & other Cash Related policies and procedures
  • Formalize a structured best practice program
  • Design best practices based on data analysis and workshops held to leverage  knowledge across all Cash Operation units
  • Establish communication mechanisms for sharing knowledge with various levels of staff and management
  • Leverage intranet to facilitate procedure maintenance and communication
  • Hold periodic training forums
  • Support business units with post mortem analysis of key control events
  • Help ensure analysis focuses on appropriate key control and root cause issues and are written in a clear and concise manor and are grammatically sound.
  • Support various monitoring requirements (e.g.control event enhancements implementations, management reporting, best practice project plans)
  • Coordinate with IT liaison to develop a UDT oversight / approval process
  • Support other business unit review processes as necessary
  • 10+ years’ experience in Operations Risk & Control space within financial services industry
  • Ability to work in a collaborative environment whereby you are able to leverage resources of other groups
  • Strong people manager – Experience of team management
  • Knowledge of Funds Transfer / Cash Management Operations necessary
  • Sound understanding of risk management, audit methodologies & Fund Transfer Guidelines
  • Strong analytical and communication skills.
  • Effective writing skills
  • Flexible and creative thinker
  • Strong organizational, interpersonal and management skills.  Ability to effectively present verbal and written communications in a clear and concise manner
  • Bachelor’s degree in finance / accounting and M.B.A / CA preferred.
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