We are looking for a creative and resourceful Digital User Experience Research Lead with strong design research skills to join our team. We want someone who can think outside (and inside) the box and provide fresh thought leadership, but we are also looking for an individual who will complement the team in ways we haven’t even imagined. If you can explain why you’re that person, we want you!
As a User Experience Research Lead you will be responsible for scoping and crafting research strategy, conducting research, and delivering actionable insights for a variety of user experience research studies. Demonstrated expertise in user studies is a must. The main focus will be mobile banking, so please have ample experience in this space. We’re looking for someone who’s comfortable engaging both with the design, product, and marketing teams; as well as with executive stakeholders.
The strong candidate will:
· Demonstrate a higher than usual degree of user empathy, and will be able to tell a compelling story about the motivations and intentions of our users, inspiring all stakeholders towards “Aha!” moments.
· Have excellent project management and organizational skills and be able to work collaboratively and productively with diverse teams and as well as independently.
· Be articulate and diplomatic.
Creative spirit of collaboration and innovation in exploring future ideas and solutions through new and different research methodologies.
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