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Retail Senior Lending Manager - LA, OK, TX

Req #: 180023830
Location: Baton Rouge, LA, US
Job Category: Relationship Management/Sales
Job Description:
The Senior Lending Manager is responsible for leading a bank/mortgage geography as assigned.  The Senior Lending Manager is responsible for executing on the strategic business plan to attain lending production goals, generate profit, drive volume in assigned geography (bank and non-bank business), increase the deposit base of the bank in assigned geography, lead a team of managers, and manage & grow sales teams.  Specifically, four areas of major focus:
Manage/Grow Retail Mortgage Production
·         #1 Goal - Establish Retail Mortgage as the Premier Branch Partner (In Footprint territories)
-        Great partnership/ working relationship w/ Regional Executive on the Bank side.
-        Ensure flawless execution by mortgage team of the coverage model and all manager and Mortgage Banker behaviors; recommend changes as necessary to ensure right number and right personnel
-        Enlist feedback from bank senior management and individual branch/survey results
-        Ownership of all mortgage opportunities in assigned geography (originated by Mortgage Banker or Sales Center)
-        Participate actively in all Bank Business Reviews
-        Meet CRA requirements
·         Leverage outside branch mortgage opportunities to bring customers to the bank
·         Partner w/ Operations and Underwriting to ensure great customer service and high-quality originations
-        Responsible and accountable for compliance in all aspects of their geography.
·         Partner w/ EM & Business Development to leverage all mortgage opportunities in assigned geography.
Financial Results
·         Achieve Production Targets (if in footprint, then bank and overall mortgage production goals)
-        Meet / Exceed origination volume goals
-        Meet / Exceed government goals
-        Meet / Exceed fee revenue goals
-        Meet / Exceed YOY growth goals
·         Achieve DDA and other new account goals (in footprint territories)
·         Achieve non-bank originated mortgage goals (bringing new customers to the bank)
·         Meet / Exceed profit goals as assigned
·         Meet / Exceed revenue goals as assigned
·         Manage expenses to the bottom line

*Minimum of five years of sales management experience in mortgage lending/originations/banking required
*Experience building strong relationships with internal business partners to achieve success
*Excellent working knowledge of the originations market including conforming, non-conforming, and home equity as well as competitor product, pricing, and business strategies
*Strong knowledge of current environment underwriting standards (e.g. Fannie and Freddie) and loan fulfillment processes
*Experience working in a retail bank, cross selling to mortgage customers
*Excellent P&L management skills with substantial experience leading a profitable retail business and executing a strategic business plan
*Proven track record of successfully managing 10 or more remote Mortgage Bankers
*Ability to successfully recruit, interview, hire, develop and retain Mortgage Bankers
*Proven ability to lead, model, coach, and mentor all levels of sales and sales management
*Excellent written and oral communication skills
*Strong PC skills required
*College degree preferred
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V
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