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Diversity Drive - Bengaluru - CCB - 406 - Team Member/Specialist

Req #: 180018140
Location: Bangalore East, KA, IN
Job Category: Operations
Job Description:

Position Summary

The primary responsibility of the KYC Specialist is to complete due diligence reviews for JPMC customers while adhering to Know Your Customer (KYC) and Anti-Money Laundering (AML) standards.

The KYC Specialist will:

§  Research specific and fundamental elements of each case

§  Analyze the data and document their findings

§  Collect information from branch personnel and customers

§  Assess customer risk


The risk assessment is determined by conducting research of customer records, verification of account purpose and legitimacy, and analysis of transaction activity. When necessary, the KYC Specialist will escalate risks identified outside of the KYC standards to Global Financial Crimes and Compliance (GFCC) AML Investigations for further action.  


Emphasis is placed on accuracy, and ability to identify, assess, and justify the KYC/AML risk review decisions. KYC Specialists must exhibit the highest standards of customer service to our line of business partners and customers.



§  Review and analyze key elements of each KYC due diligence case, including but not limited to:

   -  Analyzing data to identify patterns and compare transaction history  against KYC standards.

   -  Utilizing all available tools to verify consumer purpose and legitimacy.

   -  Interacting with Bankers and customers to obtain required information.

   -  Determining additional steps required to decision and validate AML risk to the firm.

   - ­ Assessment if escalation to GFCC AML Investigations is required

§  Record findings and provide supporting documentation to enrich each KYC due diligence case

§  Conduct follow up with internal partners to ensure timely actions on those cases that require their input

§  Provide detailed documentation of the due diligence performed

§  Report progress status as required



§  Be consistently thorough, accurate, and credible when performing duties

§  Perform duties within established service level requirements

§  Escalate any issues, as appropriate, in a timely manner

§  Exhibit the highest standards of customer service to partners and customers

Knowledge, Skills and Experience


§  Knowledge of AML/BSA/KYC or financial services industry is preferred

§  Graduates in  B.Com/B.A - Preferably having first class pass percentage

§  Work experience of 12-36 months, preferably in back office/financial service industry

§  Knowledge of JPMC business model, products and client base

§  Ability to identify risk

§  Strong written communication skills - Ability to draft case summary

§  Demonstrated strengths in:

­   - Research and analysis

­   - Time management, work organization, and follow up

­   - Attention to detail and a focus on work accuracy

­   - Verbal and written communication

§  Flexibility to adapt to changing priorities and business needs, and able to work well in a fast-paced environment

§  Demonstrated initiative and accountability

§  Self-starter, capable of working under minimum supervision

§  Proficiency in Microsoft Office Suite

§  Candidates should be flexible to work in night shifts (Timings might vary according to Business requirement

§  JPMorgan Chase is an equal opportunity and affirmative action employer M/F/D/V


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