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Team Member - DE Cash Processing, Wealth Management

Req #: 180029219
Location: Taguig City, 00, PH
Job Category: Asset Management
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
 
It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.
 
JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.
 
Information about JPMorgan Chase & Co. is available at
www.jpmorganchase.com.

 

The primary responsibility of cash processing team is to release and process wire transfers.

 

Core Competencies:

  • Knowledge of Microsoft Word, Excel, Access
  • Ability to work in a deadline driven environment
  • Good time management skills
  • Analytical with ability to quickly assess situations and resolve complex issues
  • An appreciation of  control and quality issues
  • Ability to follow complex methods and procedures in diverse routine and non-routine tasks.
  • Must exhibit keen attention to detail and work with a sense of urgency
  • Ability to quickly comprehend information from oral and written documentation
  • Willing to work on shifting schedules

 

Job responsibility includes -

  • Processing of fax requests received from the Client Service Group
  • Working on multiple functions such as FX, Bill Payment and Overdraft reporting
  • Monitoring of queues and workflows and adhere to multiple cutoffs
  • Play an active role in user acceptance testing for all technology releases and enhancements
  • Be part of  root cause analysis and  other initiatives related to the line of business

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran

 

 

Knowledge and Experience:

  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Basic skills in Microsoft Office (Word, Excel, Access, Outlook)
  • Attention to detail and ability to work with minimal supervision
  • Strong multi-tasking ability

The primary responsibility of this position is to provide processing support for effective and efficient process delivery to:

  • Ensure adherence of operational procedures to complete task in an accurate and timely manner.
  • This role requires meticulous attention to detail.
  • An acute awareness of the high risk, time critical and complex nature of the Private Banking environment, an ability to work under pressure and to meet tight deadlines is essential.
  • Flexible to work overtime and on holidays
  • Knowledge of Microsoft Word, Excel and Access.
  • Ability to work in a deadline driven environment
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through
  • Client focused
  • Good time management skills
  • Uses initiative & readily questions
  • Must be very detailed oriented.
  • Excellent written & spoken English communication skills.
  • An appreciation of control and quality issues.
  • Control orientated
  • Risk awareness
  • Support the team in their mission to provide top quality operations.
  • Document procedures and identify requirements for additional controls.
  • Completion of daily checklist and reporting.
  • Establish excellent relationships with various internal departments and external parties with whom interaction is required. 
  • Actively work with the team to resolve exceptions. Prepare case notes and discuss learning's with team.
  • Look for opportunities to improve process efficiency
  • Prior knowledge of SWIFT, FED Wire or any other fund transfer system desirable.
  • Atleast 0-2 years experience in an Operations / Banking / Securities Market environment.

 

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