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Wealth Management - US Reconciliation - Team Leader - Manila

Req #: 180029249
Location: Taguig City, 00, PH
Job Category: Asset Management
Job Description:
Reconciliations team is responsible for :

·         Managing the Reconciliations of all client accounts held by the private bank for various products like Equity, Fixed Income, Derivatives and Alternative products

·         Prepare reconciliations and investigate reasons for breaks and differences in statements in our side and the counterparty side.

·         Detailed MIS and trend analysis of open items and ageing. Tracking, analyzing and follow-up on outstanding requirements.


J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.



  • Ensure adherence of operational procedures to complete task in an accurate and timely manner.
  • Ability to work under pressure and to meet stringent deadlines is essential.
  • CTQs and benchmarks for the desk are monitored daily.

·         Detailed and meticulous, high level of accuracy with no tolerance for error. 

  • Query emails from Front Office / Middle Office / Counterparties must be reverted on the same day.

Minimum qualifications - Graduate 

Minimum experience – 2-3 years in relevant field

Key competencies

  • Detail Orientation – Function is critical from impact perspective. Need eye for detail and there is zero tolerance to oversight mistakes.
  • Managing the Reconciliations of all Nostro accounts held by the private bank for various currencies.
  • Investigate reasons for breaks and differences in statements in our side and the counterparty side.
  • Provide solutions and action plans for resolutions of open items.
  • Track, and analyze outstanding items for pending action.
  • Strong Client Focus. Strong time management and ability to coordinate with various teams to action items.
  • Analytical - Ready to analyze the process flows and ideate on operational improvements.
  • Strong team player and must have the capability to build good working relationships with cross functional/geographical teams.
  • Communication (Spoken – Assertiveness & Written) – Ability to communicate effectively and assist Client Service Specialists / Front Office Groups / Middle Office Groups with queries/investigations.
  • Adaptability - Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization
  • Control orientated and Risk awareness is essential. Understand Operational Risks to reduce Risk Profile.

·         Ability to influence others for providing the supports and work under pressure independently.

·         Desire to make an impact. Self Starter, Confident and Proactive

  • Support the team in their mission to provide top quality operations.
  • Gain end to end knowledge of the process & as an SME, assist the team in resolving their queries on various request types & involve in effective transfer of knowledge.
  • Ability to handle all miscellaneous requests related to the process & assist the team with research & investigation as required.
  • Ability to review the SOPs of the process & incorporate the necessary changes/updates as required.  Sharing the updates/changes made effectively with the team.
  • Ensure to document procedures and identify requirements for additional controls as required.
  • Ensure effective transfer of knowledge.
  • Good on MIS & Reporting requirements.
  • Should be able to effectively manage performance of the team by coaching/providing feedback, influencing & build good rapport.
  • Ability to resolve conflicts, negotiate & manage difficult conversations.
  • 100 % adherence to procedures to ensure that there is not bad client experience. Ensure adherence to operational procedures to complete task in an accurate and timely manner.
  • To provide processing support for effective and efficient process delivery.
  • Maintain optimal Productivity & Accuracy levels for the team as defined for the process.
  • Ensure timely follow-ups on the pending/ageing requests, if any by the team.

·         Ensure the capturing of the details of the requests processed on a daily basis for the MIS/Reporting purposes

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