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Wealth Management - US Reconciliation - Team Leader - Manila

Req #: 180029249
Location: Taguig City, 00, PH
Job Category: Asset Management
Job Description:
Reconciliations team is responsible for :

·         Managing the Reconciliations of all client accounts held by the private bank for various products like Equity, Fixed Income, Derivatives and Alternative products

·         Prepare reconciliations and investigate reasons for breaks and differences in statements in our side and the counterparty side.

·         Detailed MIS and trend analysis of open items and ageing. Tracking, analyzing and follow-up on outstanding requirements.

 

J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

 

KEY PERFORMANCE AREAS AND % TIME

  • Ensure adherence of operational procedures to complete task in an accurate and timely manner.
  • Ability to work under pressure and to meet stringent deadlines is essential.
  • CTQs and benchmarks for the desk are monitored daily.

·         Detailed and meticulous, high level of accuracy with no tolerance for error. 

  • Query emails from Front Office / Middle Office / Counterparties must be reverted on the same day.
 

Minimum qualifications - Graduate 

Minimum experience – 2-3 years in relevant field

Key competencies

  • Detail Orientation – Function is critical from impact perspective. Need eye for detail and there is zero tolerance to oversight mistakes.
  • Managing the Reconciliations of all Nostro accounts held by the private bank for various currencies.
  • Investigate reasons for breaks and differences in statements in our side and the counterparty side.
  • Provide solutions and action plans for resolutions of open items.
  • Track, and analyze outstanding items for pending action.
  • Strong Client Focus. Strong time management and ability to coordinate with various teams to action items.
  • Analytical - Ready to analyze the process flows and ideate on operational improvements.
  • Strong team player and must have the capability to build good working relationships with cross functional/geographical teams.
  • Communication (Spoken – Assertiveness & Written) – Ability to communicate effectively and assist Client Service Specialists / Front Office Groups / Middle Office Groups with queries/investigations.
  • Adaptability - Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization
  • Control orientated and Risk awareness is essential. Understand Operational Risks to reduce Risk Profile.

·         Ability to influence others for providing the supports and work under pressure independently.

·         Desire to make an impact. Self Starter, Confident and Proactive

  • Support the team in their mission to provide top quality operations.
  • Gain end to end knowledge of the process & as an SME, assist the team in resolving their queries on various request types & involve in effective transfer of knowledge.
  • Ability to handle all miscellaneous requests related to the process & assist the team with research & investigation as required.
  • Ability to review the SOPs of the process & incorporate the necessary changes/updates as required.  Sharing the updates/changes made effectively with the team.
  • Ensure to document procedures and identify requirements for additional controls as required.
  • Ensure effective transfer of knowledge.
  • Good on MIS & Reporting requirements.
  • Should be able to effectively manage performance of the team by coaching/providing feedback, influencing & build good rapport.
  • Ability to resolve conflicts, negotiate & manage difficult conversations.
  • 100 % adherence to procedures to ensure that there is not bad client experience. Ensure adherence to operational procedures to complete task in an accurate and timely manner.
  • To provide processing support for effective and efficient process delivery.
  • Maintain optimal Productivity & Accuracy levels for the team as defined for the process.
  • Ensure timely follow-ups on the pending/ageing requests, if any by the team.

·         Ensure the capturing of the details of the requests processed on a daily basis for the MIS/Reporting purposes

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