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Senior Team Member, Operations Analyst - US Reconciliation, Wealth Management

Req #: 180029246
Location: Taguig City, 00, PH
Job Category: Asset Management
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.
JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.
Information about JPMorgan Chase & Co. is available at
Core Competencies:
  • Knowledge of Microsoft Word, Excel, Access
  • Ability to work in a deadline driven environment
  • Good time management skills
  • Analytical with ability to quickly assess situations and resolve complex issues
  • An appreciation of  control and quality issues
  • Ability to follow complex methods and procedures in diverse routine and non-routine tasks.
  • Must exhibit keen attention to detail and work with a sense of urgency
  • Ability to quickly comprehend information from oral and written documentation
  • Willing to work on shifting schedules
J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
Reconciliations team is responsible for: 
  • Managing the Reconciliations of all PB accounts held by the private bank for various currencies.
  • Investigate reasons for breaks and differences in statements in our side and the counterparty side.
  • Detailed MIS and trend analysis of open items and ageing.
  • Tracking, analyzing and follow-up on outstanding requirements.
  • Ensure adherence of operational procedures to complete task in an accurate and timely manner.
  • CTQs and benchmarks for the desk are monitored daily.
  • Track, analyze and escalate outstanding items for pending action.
  • Achieving the daily/weekly and monthly volume targets
  • Detailed and meticulous, high level of accuracy with no tolerance for error.
  • Query emails from Front Office / Middle Office / Counterparties must be reverted with clear and concise remarks.
  • Ensuring accuracy on performing BAU related activities / tasks and non- disclosure of client information by preserving client confidentiality
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran
Knowledge and Experience:
  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Basic skills in Microsoft Office (Word, Excel, Access, Outlook)
  • Attention to detail and ability to work with minimal supervision
  • Strong multi-tasking ability
Key competencies:
  • Detail Orientation – Function is critical from impact perspective. Need eye for detail and there is zero tolerance to oversight mistakes.
  • Strong Client Focus. Strong time management and ability to coordinate with various teams to action items.
  • Analytical - Ready to analyze the process flows and ideate on operational improvements.
  • Strong team player and must have the capability to build good working relationships with cross functional/geographical teams.
  • Communication (Spoken – Assertiveness & Written) – Ability to communicate effectively and assist Client Service Specialists / Front Office Groups / Middle Office Groups with queries/investigations.
  • Adaptability - Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization
  • Control orientated and Risk awareness is essential. Understand Operational Risks to reduce Risk Profile.
  • Ability to influence others for providing the supports and work under pressure independently.
  • Desire to make an impact. Self-Starter, Confident and Proactive
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