Executive Director - Commercial Banking - Middle Market
Treasury Solutions Sales Group Manager
JPMorgan Chase Overview
JPMorgan Chase is a leading global financial
services firm with assets of $2.3 trillion and operations in over 60 countries.
The firm is a leader in investment banking, financial services for consumers,
small business and commercial banking, financial transaction processing, asset
management, and private equity.
Commercial Banking Overview
Commercial Banking provides clients;
consultative solutions, the global thought leadership and fiscal capabilities
of J.P. Morgan with, the convenience of the vast Chase banking network. We
deliver extensive industry knowledge, local expertise and dedicated service to
more than 24,000 clients, including corporations, municipalities, financial
institutions and not-for-profit organizations with annual revenue ranging from
$20 million to $2 billion.
Commercial Banking Treasury Service
The Commercial Banking Treasury Services Team is a leading provider of
global treasury management services; cash
management, trade, liquidity and commercial card capabilities. We develop, implement and deliver a full range of solutions that help clients achieve their treasury objectives and business goals. Our
Treasury platform is among the best in the industry; we are committed to
investing in innovation and a consultative global operating model that
distinguishes us in the marketplace.
The Middle Market Treasury Services Team is a leading provider of
global; cash management, liquidity and commercial card capabilities. We
develop, implement and deliver a full range of solutions that help clients
with, $20 Million to $500 Million in revenues.
Treasury Solutions Sales Group Manager
Solutions Sales Group Manager reports to the Head of South East Middle Market Treasury
The role is responsible
for; managing/leading a team of Treasury Sales professionals, developing and executing market strategy,
establishing relationships across
Commercial Bank leadership; Bankers, Client
Service, Product (Core Cash, Card and Commerce Solutions) and Implementation
The Treasury Solutions Sales Group Manager plays a key role in
the development of the Treasury Management Officers and Sales Associates.
Duties and Responsibilities
- Lead team
of Treasury Sales Officers to deliver on business growth objectives
- Recruit, train, lead,
coach, and motivate field sales managers
- Monitor staff performance,
provides appropriate coaching, recognition and feedback.
- Develop, monitor and
analyze performance metrics to evaluate national and regional
effectiveness relative to key metric performance and goals
- Work with Middle Market leadership
to formulate and execute market strategy for Treasury Services
- Develop regional/district
strategies to drive key metrics growth
- Build collaborative
internal relationships; Coverage Leadership, Bankers, other internal
- Participates in partner
meetings and communicates key Treasury Management messages
- Cultivate larger prospect
relationships that are regional/national in scope
- Oversee the development of
actionable relationship plans for select clients.
- Manage, guide and coach
development of client proposals/presentations.
- Engages in a disciplined
marketing process and quality call activities.
- Manages customer
expectations by communicating upfront timelines and deliverables. Partners
with the client to ensure a successful implementation of TS products.
- Protects the firm by
applying sound risk management protocols and adhering to regulatory
- Lead/execute special
projects and assignments as required
- 10+ years’
experience in Treasury Services, Financial Services or related business
years of management experience
in managing geographically distributed team, and managing managers
management in an outside business to business sales environment with a
documented track record of success / top performance
understanding of the C&I Treasury Market
coaching, motivation and leadership skills; ability to network, recruit,
train, develop and promote field sales managers
to develop, drive and articulate strategy and vision for the team and lead
a sales force
- Deliver Results – Individually and as a
- Foster existing client relationships –
Individually and as a Team
- Partner with the field organization at
all levels of management
- Manage People
- Manage Control Environment
- Adhere to policies and procedures
- Relationship Building – Ability to develop and
build strong relationships with clients and internal stakeholders. Ability to
influence those outside of direct management control.
- Marketing Expertise – Ability to leverage expert
knowledge to proactively and creatively present solutions to clients and
prospects or to guide a team to this result. (applies to in market team leads)
Ability to mobilize internal networks and resources.
- Leadership and Support – Ability to direct and
guide a team to accomplish objectives. Ability to provide strong leadership
across a team, provide business guidance and support. Ability to coordinate
inside sales infrastructure.
- Communication – Strong ability to effectively
communicate (oral and written) with multiple levels of the organization
(internally and externally)
- Problem Solving – Ability to identify a problems
root cause and drive to resolution. Ability to direct escalations and ensure
- Performance Measurement – Sense of urgency and
ability to manage and direct staff and deliver all facets of performance
management (coaching, career mobility, reviews, action plans, etc.) Ability to
measure key performance metrics and drive organization accordingly
- Business Acumen – Ability to understand the
overarching Middle Market Treasury Service business environment both internally
and externally. Ability to drive business results in alignment with strategic
objectives. Ability to drive and manage process and controls.
- Other Key Competencies include: change management,
process management, coaching, strategic leadership, consultancy, delegation,
interviewing, exceptional presentation skills,
Computer skills - Word - Excel - PowerPoint – Outlook
- Knowledge of credit card industry, banking
environment, or merchant services is preferred, but not required
- Available for extensive travel