Morgan’s Corporate & Investment Bank is a global leader across banking,
markets and investor services. The world’s most important corporations,
governments and institutions entrust us with their business in more than 100
countries. The Corporate & Investment Bank provides strategic advice,
raises capital, manages risk and extends liquidity in markets around the world.
Accountable for a portfolio of key BBD and or large corporate client’s acting as their Service contact and escalation point. By engaging and building strong partnerships with all contacts (within the Clients Organization) the Strategic CSAM will look to develop a thorough understanding of their client’s industry, strategy, business model and operating environment.
The Strategic CSAM will act as the client advocate and drive internal coordination by partnering with Compliance, Risk, Sales, Product, Operations and Technology to deliver service excellence. The Strategic CSAM will also support ongoing overall relationship health monitoring to forecast client “temperature” and facilitate regular discussion with Sales.
Develop Client Intimacy
Drive culture focused on quality, efficiency and continuous improvement
Manage expectations both externally and internally.
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