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Credit Bureau Furnishing Manager

Req #: 180031942
Location: Wilmington, DE, US
Job Category: Operations
Job Description:
As the Credit Bureau Furnishing Manager you are responsible for Card Data Furnishing to the National Consumer Credit Bureaus you will own the daily operation and analysis activities across various initiatives within the Data Furnishing Team. In addition, the manager will be responsible for the review and root cause analysis of all CRA defined opportunities.
Responsibilities Include:
  • Manage daily operational activities of a team of analysts.  Assign tasks and monitor performance.
  • Understand, create and manage advanced tools and techniques of business analysis (i.e. process maps / flows, rules matrices, mockups, data matrices, contextual level data diagrams, system interface diagrams etc.)
  • Interface in various forums to report on project and program milestones and present project needs and technical knowledge.
  • Communicate regularly with project stakeholders and provide consistent follow up on the status of issues.
  • Effective at complex problem resolution, expanding the solution to include infrastructure, architecture, and multi-tier tools and business system strategies.
  • Design and own management reporting packages that enable communication of business results with transparency to management.
  • Analyze data furnishing quality and perform root cause analysis of those trades/loans data rejected or transformed.
  • Utilize statistical analytics techniques to analyze data and recommend opportunities for process improvement.
  • Own reporting of Streamline data inputs in order to turn around timely analysis that drives business oversight.
  • Analyze, interpret and translate metric performance across functions and across different lines of business.
  • Possess strong interpersonal skills for partnering with various levels of the organization and influencing results.
  • Demonstrate strong problem solving skills, especially in a fast-paced environment.
  • BS/BA required; quantitative focus / advanced study a plus.
  • 3-5 years operations management experience.
  • 3-5 years credit industry experience in a credit bureau relationship environment and/or credit data furnishing.
  • Demonstrated ability to design and conduct data analysis that yields actionable business insights and ability to package and present key business insight in formal executive presentations.
  • Knowledge and application of successful business analysis tools and practices with practical experience.
  • Excellent communication, project management, and client partnership ability.
  • Advanced-level ability expected in all MS Office tools (Excel, Pivot Tables, Access, VBA, PowerPoint) and in SQL query development.
  • Experience developing complex business analysis models.
  • Current experience using SAS.
  • Ability to work independently and in a team environment.
  • Demonstrated strong problem solving skills, especially in a fast-paced environment.
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