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Private Equity and Real Estate Services, AIS Strategy & Transformation - Associate

Req #: 180031695
Location: Brooklyn, NY, US
Job Category: Operations
Job Description:
About Portfolio Administration (PA)
PA is responsible for monitoring client transactions, maintaining the client Alternative Investments portfolio, producing and distributing reporting, and responding to inbound inquiries from our clients.  Our team is responsible for executing on the strategic initiatives of both the Portfolio Administration group and the Alternatives Cash Oversight/Cash Processing teams.
Position Responsibilities
  • Work with the  Portfolio Administration and Cash Oversight/Cash Processing teams to provide project management on strategic initiatives.
  • Build relationships and interface with other business groups across JPMorgan
  • Perform completeness reviews in a quality assurance capacity; ensure both businesses are  ‘Always Audit Ready’
  • Drive global meetings pertaining to strategic initiatives, usually via conference call, to ensure needs and expectations are consistently met or exceeded; ensure resolution of follow up items
  • Partner within the PA and Cash Oversight/Cash Processing departments and across the broader AIS team to ensure the completion of all end-to-end processes in line with JPMorgan Risk Management policies
  • Follow JPMorgan's established processes and procedures
  • Look to modify / iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk
  • Identify and action priority items within appropriate timeframes; escalate issues as necessary; relentlessly resolve aged items
  • Act as executive owner on all strategic projects
  • Compile business metrics and key performance indicators for presentation to senior management
  • Previous project management experience is a must
  • Dedicated to superior service and able to remain poised under pressure
  • Team player, professional and proactive approach to work, positive attitude
  • Very strong communication skills both oral and written
  • Excellent interpersonal skills
  • Strong organizational skills with a drive for impeccable quality
  • Ability to work with a high level of precision in a fast paced, deadline driven environment
  • Ability to collaborate and solve problems that involve multiple stakeholders
  • Ability to work independently with strong follow through
Job Requirements
  • Bachelors degree required (business discipline preferred)
  • Minimum 5-7 years experience in the Financial Services industry, preferably with prior experience in alternative funds
  • Extensive working knowledge of Microsoft Office products including Word, Outlook and advanced skills in Excel (vlookups, pivot table, etc.)
  • Client Service: Anticipate and identify customer needs; take action to meet customer needs; develop effective working relationships with internal and external customers; continually search for ways to increase customer satisfaction
  • Risk Aversion: Demonstrate a keen eye for details; look for and mitigate inherent and residual risks
  • Adaptability: Confidently handle day-to-day work challenges; willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity
  • High Aptitude: Able to quickly understand technical, procedural and functional information to solve problems and deliver information to clients and investors
  • Communicate Effectively: Demonstrate and convey an understanding of the comments and concerns of others; listen well in a group
  • Analyze and Solve Problems:  Gather relevant information systematically; consider a broad range of issues or factors; grasp complexities and perceives relationships among problems or issues; include others in problem‑solving efforts when appropriate
  • Foster Teamwork:  Builds effective teams committed to organizational goals; fosters collaboration among team members and among teams
Position Demands
  • Extended hours may be required during conversions / deconversions of new business or systems, as well as during peak cycles (year-end, month-end, tax season, etc)
  • Shift coverage may be necessary on a rotating schedule to cover operational hours
  • May require travel
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