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Commercial Card - Relationship Manager Sr, VP

Req #: 180029430_4
Location: Plano, TX, US
Job Category: Relationship Management/Sales
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.comChase Consumer & Community Banking serves nearly 60 million households and 4 million small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice.  Chase Card Services consists of two businesses: Consumer and Small Business and Commercial Card. The No. 1 credit card issuer in the U.S. based on loans outstanding.

Commercial Card provides payment solutions to businesses, governments and other institutions for commercial expenditures, including business supplies, maintenance, repair, operational expenses and travel. Our solutions and best practices offer the control, reporting, reconciliation and financial benefits organizations need to streamline payment processes and help turn accounts payable departments into profit centers. Our online management applications provide clients with the ability to establish spending limits, create authorizations and workflows, streamline reporting and enforce buying policies throughout an organization.

In the role of Commercial Card Relationship Manager, you will be responsible for leading a portfolio of approximately 175 Commercial Bank Tier 2 (< $10MM in annual spend) Commercial Card clients that generate approximately $750mm in annual charge volume.   Your primary objectives will be to ensure client retention, growth and success in leading through change in the Commercial Card business.  
Responsibilities include:
  • Proactive development and execution of client expansion and retention strategies
  • Focus on exceeding satisfaction and profitability objectives
  • Build a strong internal partnership and alignment with Commercial Bank and Treasury Services partners

  • Bachelor's degree, MBA preferred
  • 5+ years of experience in Relationship Management (Commercial Card industry preferred)
  • Demonstrated commitment to providing an exceptional client experience with measurable
    results that demonstrate quality client care and the ability to proactively build relationships and trust with clients
  • Demonstrated success in managing multiple client relationships concurrently
  • Excellent communication skills with experience presenting to C-Level executives
  • Ability to work independently with little professional guidance
  • Demonstrated ability to innovate, problem solve, and develop customized solutions to client
    issues and challenges
  • Location – flexible with a preference for South, Central or North East Chase locations

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