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Associate, Software Engineering - Applications Support

Req #: 180017905
Location: Plano, TX, US
Job Category: Technology
Job Description:

As a member of our Software Engineering Group you will dive head-first into creating innovative solutions that advance businesses and careers. You’ll join an inspiring and curious team of technologists dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. You’ll be tasked with keeping the team and other key stakeholders up to speed on the progress of what’s being developed. Coming in with an understanding of the importance of end-to-end software development-such as Agile frameworks-is key. And best of all, you’ll be working with and sharing ideas, information and innovation with our global team of technologists from all over the world.

This role requires a wide variety of strengths and capabilities, including:

  • BS/BA degree or equivalent experience
  • Advanced knowledge of application, data and infrastructure architecture disciplines
  • Understanding of architecture and design across all systems 
  • Working proficiency in developmental tool sets
  • Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
  • Proficiency in one or more general purpose programming languages:  Java, JavaScript, .Net, Ruby, Python, Bash, PowerShell
  • 5 years information technology experience with a minimum of 3 years of Java experience
  • Additional experience preferred with .Net and Struts 1.2 Framework
  • 5+ years of Application Development work experience throughout the full project delivery lifecycle. Programming language experience (e.g. Java, node.js, JavaScript, .NET, PHP)
  • 2+ years Application Production management and Support with proven success resolving the actual root cause of issues
  • 3+ years experience in log analysis and system health monitoring tools. i.e. Splunk, DynaTrace, CloudWatch; infrastructure engineering, especially as relates to Digital and Web channels; Java/J2EE technology stack and web technologies; relational databases such as DB2 and Casandra;  queue technologies, such as MQ/JMS/Kafka; Resolving hardware and software hygiene breaks
  • Debugging skills, understanding of JavaScript, jQuery, basic Unix commands, shell scripting, Bit bucket code repository tool
  • Knowledge in Oracle 10/11g and/or SQL databases
  • Linux (Ubuntu, CentOS, Red Hat) and/or Microsoft Windows Server and associated technologies (Active Directory, Exchange etc.)
  • One or more Web and Application Server technologies (e.g. Apache HTTPD, Apache Tomcat, Nginx, Glassfish, JBoss, Puma, Passenger, IIS)
  • Experience with Incident Management methodologies, systems and tools. Proven experience in incident/problem management
  • Excellent communication verbal and written skills and interpersonal skills with the ability to contribute in key stakeholder meetings.  Comfortable providing clear problem descriptions in terminology understood by a broad audience in a time sensitive environment.
  • Strong knowledge of relevant applications and development life cycle methodologies, including Agile
  • Experience working with geographically distributed and culturally diverse work-groups
  • One or more DevOps, Orchestration/Configuration Management and Continuous Integration technology (e.g. Chef, Puppet, Docker, Jenkins, Ansible, BMC Atrium Orchestrator etc.) a plus
  • One or more scripting language (e.g. Bash, PowerShell, Ruby, Python, eb-extensions) a plus
  • AWS Certs a plus
  • Banking and/or financial services industry experiences a plus

Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits.  You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edge mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. 

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.  So if you're ready to put your passion for technology to work in a way that makes a real difference, apply today.

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