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Technology Operations - UNIX

Req #: 180031679
Location: Buenos Aires, C, AR
Job Category: Technology
Job Description:
GTI Core Server Support (CSS) is responsible for service support and delivery for JPMorgan Chase's (JPMC) Global Technology Infrastructure. Through its Global Service Desk and Infrastructure Operations Centers, SO provides global, coordinated diagnostic and support services, while it’s Production Assurance and Support functions leverage and execute industry leading infrastructure management and support processes that are designed to minimize customer outages and impacts.
Job Description:

In the role UNIX (Linux) SA for the GSO Business Aligned Change organization, you will provide expertise in supporting technical solutions for infrastructure change of varying size and complexity based on Red Hat Linux, AIX & Solaris UNIX platforms. You will use your deep technical skills to support a fast-paced customer base to ensure smooth and successful execution of change in complex environments.  An understanding of all aspects of system change for all operating systems will be essential. 

  • Work with application partners and infrastructure peers, participating in all aspects of the change process including:  execution, workflow management, escalation, and planning.
  • Change execution during weekend shift which is where the highest volume of complex and time sensitive production change is executed.
  • Participate in MEPC events ensuring planning, prechecks, and execution are addressed leading to successful events.
  • Participate in Disaster Recovery events ensuring planning, prechecks, and execution are addressed leading to successful events.
Shift Timings (9 Hour shift) – 05:30 AM to 11:30 PM IST with rotational shift.
Job Requirements:
  • 7+ years experience supporting AIX POWER (6.x, 7.x) and RedHat Enterprise Linux servers (5.x, 6.x) & Solaris 10 in a large enterprise environment. Solaris skill is desirable. 
  • System partitioning and virtualization utilizing IBM AIX POWER LPAR/DLPAR technology and Virtual IO Server.
  • Solaris LDOM & Solaris Zones
  • AIX LVM, Linux LVM & Veritas Volume Manager experience is must.
  • 7+ years experience supporting highly reliable/recoverable UNIX-based solutions that address specific business needs and requirements.
  • Thorough understanding of storage related technologies from a server perspective; working with provisioned SAN, NAS, external/remote storage media, etc. 
  • Storage networking utilization - e.g. installing HBAs & drivers, configuring LUNs and volume managers (LVM on AIX or RedHat Linux).
  • Solid experience with clustering, load balancing and high availability solutions (HACMP, GPFS, VCS) etc.
  • Implementation experience and familiarity with UNIX security models and Role-Based-Security Access.
  • Experience in supporting disaster recovery solutions.
  • Experience in EMC SRDF & Hitachi TrueCopy
  • Experience in supporting large scale project for SAN Migration, Data Migration, NAS migration & Data Centre Migration.
  • Solid understanding of core networking concepts such as routing, protocols, subnets, DNS
  • HP/IBM/Dell Blade and Cisco UCS knowledge
  • Proficiency in Python, PERL, Shell Scripting and macro’s
Preferred Skills:
  • Strong communication skills (verbal and written) with the ability to communicate complex issues to technical and non-technical audiences that include peers, partners, AD partners, senior management, and customers
  • Strong documentation skills with experience designing system design diagrams, application flow diagrams, and other related technical documentation.
  • Leadership abilities: ability to drive discussions with client, provides leadership for UNIX team members, and explains complex issues to AD partners and senior management.
  • Attention to detail and the ability to multitask. 
  • Must be able to remain focused on critical deliverables while remaining aware of simultaneous communications and issues. 
  • Professional customer-focused attitude at all times, even during situations of disagreement.
  • Understanding of and experience with change management concepts, processes, and tools.
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