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Applications Support - Banking Technology

Req #: 180030353
Location: Singapore, 01, SG
Job Category: Technology
Job Description:

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You’ll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits.  CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.

CIB Banking Technology - ASEAN Team is responsible for application delivery, support and stability of ASEAN country applications that are either provided by regulator or built in-house. This team manages implementation, production releases, support requests, incidents, issues, tickets and business continuity activities, to ensure flawless and quality delivery of services to end users. This is a critical role requiring a highly dedicated individual who can take ownership and provide procedural and technical support and work in partnership with internal or external stakeholders.



  • Application Delivery - 1st level, 2nd level, 3rd level, emergency fix & development support for local country applications.
  • Problem Management:  Tracking, monitoring of production issue to ensure that they are worked on and delivered in a timely manner.
  • Provide technical validation on solution provided by 3rd party vendor and handle all matter pertaining to application.
  • Assignment as project manager for local initiatives by location business.
  • Technology contact for compliance and audit related matters.
  • Infrastructure Support
  • This position requires strong technical, facilitation and process systemization skills. The person should have an analytical mind and the ability to gather information, provide technical advice, and document proposals.
  • Must be able to multi-task in a complex production environment and quickly acquire broad knowledge of applications.
  • Possess strong interpersonal skills, team player and foster relationships with team members.
  • Good communication and articulation skills, coupled with the passion to take on challenging and concurrent task is an integral part to the role.
  • Unix (RedHat Linux,Centos) skills including Unix Shell Scripting – ksh, bash, openssh, etc
  • Database skills (Oracle,MSSQL,Postgres) including SQL and Stored Procedures
  • Windows skills including scripting – vbs, javascript, powershell, html, sftp
  • Network skills including – DRPair,DNS, NAT IP, Network configuration knowledge
  • Web Server skills – IIS, Tomcat, Apache, WebSphere
  • Cert Renewal – Window Cert, Tomcat, Apache, SFTP,etc
  • Geneos – able develop and contribute to new monitoring technique


At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. 
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